GGUS:Accounting Portal FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Responsible Unit SUPPORT UNIT
- Responsible Unit
- Responsible Unit
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Responsible Unit Support?
To support the Accounting Portal
For which components does Responsible Unit provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to Responsible Unit Support?
unknown
Are tickets typically solved in Responsible Unit Support or reassigned elsewhere?
unknown
Who is responsible for Responsible Unit Support?
The development team of the Accounting Portal at CESGA
What documentation is available on Responsible Unit Support?
http://www3.egee.cesga.es/gridsite/accounting/CESGA/links.html
What is the usual "Type of Issue" for the tickets of Responsible Unit?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Responsible Unit team.
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