GGUS:Accounting Portal FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Accounting Portal SUPPORT UNIT
Responsible Unit
Accounting Portal
Helpdesk 
GGUS (Operations Helpdesk by TPM)

Contents

What is the purpose of the Accounting Portal Support?

To develop and support the Accounting Portal

For which components does Accounting Portal provide support?

Accounting Portal.

Which quality of service (QoS) will you provide?

FAQ_GGUS-QoS-Levels

Who will assign tickets to Accounting Portal Support?

Any user of the Accounting Portal.

Are tickets typically solved in Accounting Portal Support or reassigned elsewhere?

CESGA Accounting Portal staff.

Who is responsible for Accounting Portal Support?

CESGA Accounting Portal staff.

What documentation is available on Accounting Portal Support?

http://accounting.egi.eu/gridsite/accounting/CESGA/links.html

What is the usual "Type of Issue" for the tickets of Accounting Portal?

Accounting

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Accounting Portal team.

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