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Difference between revisions of "GGUS:Accounting Portal FAQ"
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|purpose= To develop and support the Accounting Portal | |purpose= To develop and support the Accounting Portal | ||
|components= Accounting Portal. | |components= Accounting Portal. | ||
|service quality= | |service quality= [[FAQ_GGUS-QoS-Levels]] | ||
|assigned by= Any user of the Accounting Portal. | |assigned by= Any user of the Accounting Portal. | ||
|solved by= CESGA Accounting Portal staff. | |solved by= CESGA Accounting Portal staff. | ||
Revision as of 09:36, 15 January 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Accounting Portal SUPPORT UNIT
- Responsible Unit
- Accounting Portal
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Accounting Portal Support?
To develop and support the Accounting Portal
For which components does Accounting Portal provide support?
Accounting Portal.
Which quality of service (QoS) will you provide?
Who will assign tickets to Accounting Portal Support?
Any user of the Accounting Portal.
Are tickets typically solved in Accounting Portal Support or reassigned elsewhere?
CESGA Accounting Portal staff.
Who is responsible for Accounting Portal Support?
CESGA Accounting Portal staff.
What documentation is available on Accounting Portal Support?
http://accounting.egi.eu/gridsite/accounting/CESGA/links.html
What is the usual "Type of Issue" for the tickets of Accounting Portal?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Accounting Portal team.
Search
- Please use this link to search inside the GGUS FAQ