Difference between revisions of "GGUS:Accounting Portal FAQ"
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Revision as of 09:16, 5 April 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Accounting Portal SUPPORT UNIT
- Responsible Unit
- Accounting Portal
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Accounting Portal Support?
To support the Accounting Portal
For which components does Accounting Portal provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to Accounting Portal Support?
unknown
Are tickets typically solved in Accounting Portal Support or reassigned elsewhere?
unknown
Who is responsible for Accounting Portal Support?
The development team of the Accounting Portal at CESGA
What documentation is available on Accounting Portal Support?
http://www3.egee.cesga.es/gridsite/accounting/CESGA/links.html
What is the usual "Type of Issue" for the tickets of Accounting Portal?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Accounting Portal team.
Search
- Please use this link to search inside the GGUS FAQ