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Difference between revisions of "GGUS-Ticket-Scope"

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{{GGUS-header|GGUS-Ticket-Scope}}
{{DeprecatedAndMovedTo|new_location=https://docs.egi.eu/internal/helpdesk/features/ticket-scope/}}
This site is under construction!!<br><br>
The GGUS ticket scope filter is available in GGUS ticket search. It offers filtering for tickets in EGI or WLCG scope.
The ticket scope field is set automatically by the system based on the qualifications listed below.
 
WLCG scope are tickets:
* of type TEAM or ALARM related to VOs alice, atlas, cms, lhcb or
* assigned to VOSupport related to VOs alice, atlas, cms, lhcb or
* assigned to OSG(Prod) or
* with issue type like CMS_
 
All other tickets are EGI scope.

Latest revision as of 09:09, 26 April 2023

Alert.png This article is Deprecated and has been moved to https://docs.egi.eu/internal/helpdesk/features/ticket-scope/.


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