GGUS-Ticket-Scope

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GGUS-Ticket-Scope


The GGUS ticket scope filter is available in GGUS ticket search. It offers filtering for tickets in EGI or WLCG scope. The ticket scope field is set automatically by the system based on the qualifications listed below.

WLCG scope tickets are:

  • of type TEAM or ALARM related to VOs alice, atlas, cms, lhcb, belle or
  • assigned to VOSupport related to VOs alice, atlas, cms, lhcb, belle or
  • assigned to OSG Software Support, USCMS, USATLAS, USBELLE, CRIC or
  • with issue type like CMS_, ATLAS_

All other tickets are EGI scope.