Difference between revisions of "EGI-InSPIRE:Sa1 2012-10-31"

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{{Template:Op menubar}}
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{{Template:EGI-Inspire menubar}}
{{TOC_right}}
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[[Category:SA1 weekly report]]
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{{Template:Inspire_reports_menubar}}
SA1 weekly report
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{{TOC_right}}  
  
 
=Progress of SA1 issues=  
 
=Progress of SA1 issues=  
 
<!-- T. Ferrari -->
 
<!-- T. Ferrari -->
(SA1) PQ8 Grid software maintenance and support
+
*SA1: Albania not yet in production. No news
 +
*SA1: PQ8 Grid software maintenance and support after EMI/IGE. Issues are being handled and will be dwelt with at the Nov TCB
  
 
=Milestones/Deliverables=
 
=Milestones/Deliverables=
 
<!-- T. Ferrari -->
 
<!-- T. Ferrari -->
* MS421:
+
* D4.7 Operations Sustainability: being edited, reviewing material from survey
* D4.6 Operations Architecture:  
 
  
 
=SA1.1 Activity Management=  
 
=SA1.1 Activity Management=  
 
<!-- S. Burke, T. Ferrari,  M. Krakowian, P. Solagna -->
 
<!-- S. Burke, T. Ferrari,  M. Krakowian, P. Solagna -->
 +
 +
MEETINGS
 
* EMI all hands meeting
 
* EMI all hands meeting
 
* JRA1 phone meeting
 
* JRA1 phone meeting
 
* GGUS advisory board
 
* GGUS advisory board
 +
* EGI/EUDAT/PRACE meeting for organization of Nov workshop
 +
* Meeting with DANTE for discussion of the DANTE MoU
 +
* Security meeting (CSIRT/COD) for followup of progress of upgrading of unsupported software and definition of next steps and handover of activities to CSIRT from 05 Nov
 +
* OMB
 +
 +
ACTIVITIES
 
* Follow up with NGIs not deploying SAM instances compatible with the new GOCDB service types
 
* Follow up with NGIs not deploying SAM instances compatible with the new GOCDB service types
* Review of the post EMI EMI/EGI collaboration proposal document
+
* Contribution and review of the post EMI EMI/EGI collaboration proposal document
 +
* Contribution and review of proposal on resource allocation
 +
* Revision of EGI.eu operations activities for 2013
 
* Review of the metric portal requirements
 
* Review of the metric portal requirements
 +
* Revision of DANTE MoU
 +
* Preparation of agenda of EGI/EUDAT/PRACE workshop, organization of participation of user communities
 +
* preparation of OMB agenda
 +
* proposal for change of AUP of OPS VO for participation of IRTF staff
 +
* proposal for end of support of lcg-ce in the tools
 +
* revision of procedures to be approved at the OMB
 +
* announcement of EGI discussion forum
 +
* opening of EGI GLUE 2 profile to public comment
  
 
=SA1.2 Security=  
 
=SA1.2 Security=  
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* monthly CSIRT team meeting (25 Oct)
 
* monthly CSIRT team meeting (25 Oct)
 
* induction of new UK NGI security officer
 
* induction of new UK NGI security officer
 +
* need for a policy about usage of contact information available from GOCDB
  
 
= SA1.3 Staged rollout =
 
= SA1.3 Staged rollout =
Line 37: Line 56:
 
*Participation in OMB (Status of SW provisioning) and SA2 weekly meeting.
 
*Participation in OMB (Status of SW provisioning) and SA2 weekly meeting.
 
*Preparation of SA1.3 QR10
 
*Preparation of SA1.3 QR10
 +
*Revision of resource distribution for staged rollout across EMI 1 and EMI 2 (shifting resources towards EMI 2)
  
 
=SA1.3 Integration=
 
=SA1.3 Integration=
 
<!-- E. Imamagic, M. Krakowian from Nov 2012 -->
 
<!-- E. Imamagic, M. Krakowian from Nov 2012 -->
 +
* preparation of EGI/EUDAT/PRACE workshop
 +
* GLOBUS and UNICORE probes will become OPERATIONS as of 01 Nov
  
 
=SA1.4 Central tools=  
 
=SA1.4 Central tools=  
 
<!--E. Imamagic -->
 
<!--E. Imamagic -->
 
+
* SAM for EGI operations tools, AppDB and training market place being installed at CERN (work in progress).
 +
* metrics portal, accounting portal unreachable on 31/10 because of changed firewall configuration, problem being fixed
  
 
=SA1.5 Accounting= <!--J. Gordon-->  
 
=SA1.5 Accounting= <!--J. Gordon-->  
Line 53: Line 76:
  
 
=SA1.6 Helpdesk=  
 
=SA1.6 Helpdesk=  
<!-- T. Antoni -->  
+
<!-- T. Antoni -->
 +
Discussion of handling of tickets that do not receive feedback from the submitter; discussion of reporting lines to notify EMI/IGE in case of tickets that are not making progress; revision of policy about closing middleware incident reports with low priority that are unattended for 6 months
  
 
=SA1.7 Support=
 
=SA1.7 Support=
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== Software Support ==
 
== Software Support ==
 
<!-- A Krenek -->
 
<!-- A Krenek -->
 +
 +
 +
 +
{| class="wikitable"
 +
|-
 +
! DMSU tickets flow Oct 21 -- Oct 27
 +
|-
 +
| assigned
 +
| 20
 +
|-
 +
| back to tpm
 +
| 0
 +
|-
 +
| reassigned to 3rd level
 +
| 18
 +
|-
 +
| solved
 +
| 1
 +
|}
 +
 +
{| class="wikitable"
 +
|-
 +
! open DMSU tickets status
 +
|-
 +
| assigned
 +
| 1
 +
|-
 +
| in progress
 +
| 1
 +
|-
 +
| waiting for reply
 +
| 5
 +
|-
 +
| on hold
 +
| 2
 +
|}
  
 
== Network Support  ==
 
== Network Support  ==
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*preparing EGI wiki guide  
 
*preparing EGI wiki guide  
 
*ongoing work on EGI OLA  
 
*ongoing work on EGI OLA  
*finalizing Procedure for renaming a Resource Center https://wiki.egi.eu/wiki/PROC15
+
*new procedure for renaming a Resource Center [[PROC15]] was approved by OMB
 +
*updates to two other procedures approved by OMB
  
 
= Meetings=
 
= Meetings=
 
<!--all-->
 
<!--all-->
* PRACE/EGI/community meeting on data management (October/beginning of November)
+
* PRACE/EGI/community meeting on data management (26-27 Nov)
 +
* ENVRI use case meeting (Nov)
 +
* EISCAT 3D workshop, kiruna, Nov 12-14

Latest revision as of 16:45, 6 January 2015

EGI Inspire Main page


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports



Progress of SA1 issues

  • SA1: Albania not yet in production. No news
  • SA1: PQ8 Grid software maintenance and support after EMI/IGE. Issues are being handled and will be dwelt with at the Nov TCB

Milestones/Deliverables

  • D4.7 Operations Sustainability: being edited, reviewing material from survey

SA1.1 Activity Management

MEETINGS

  • EMI all hands meeting
  • JRA1 phone meeting
  • GGUS advisory board
  • EGI/EUDAT/PRACE meeting for organization of Nov workshop
  • Meeting with DANTE for discussion of the DANTE MoU
  • Security meeting (CSIRT/COD) for followup of progress of upgrading of unsupported software and definition of next steps and handover of activities to CSIRT from 05 Nov
  • OMB

ACTIVITIES

  • Follow up with NGIs not deploying SAM instances compatible with the new GOCDB service types
  • Contribution and review of the post EMI EMI/EGI collaboration proposal document
  • Contribution and review of proposal on resource allocation
  • Revision of EGI.eu operations activities for 2013
  • Review of the metric portal requirements
  • Revision of DANTE MoU
  • Preparation of agenda of EGI/EUDAT/PRACE workshop, organization of participation of user communities
  • preparation of OMB agenda
  • proposal for change of AUP of OPS VO for participation of IRTF staff
  • proposal for end of support of lcg-ce in the tools
  • revision of procedures to be approved at the OMB
  • announcement of EGI discussion forum
  • opening of EGI GLUE 2 profile to public comment

SA1.2 Security

  • TI accreditation successfully achieved
  • ongoing programme to chase all remaining unpatched WMS deployments
  • ongoing monitoring of retired/retiring gLite 3.1/3.2 components
  • planning for handling late or non-responsive sites in upgrade to EMI (presentation to OMB)
  • monthly CSIRT team meeting (25 Oct)
  • induction of new UK NGI security officer
  • need for a policy about usage of contact information available from GOCDB

SA1.3 Staged rollout

  • Monday 29 October: release of UMD 1.9.0 and UMD 2.2.1
  • SW provisioning for UMD2.3.0 (due 19 November) ongoing.
  • Participation in OMB (Status of SW provisioning) and SA2 weekly meeting.
  • Preparation of SA1.3 QR10
  • Revision of resource distribution for staged rollout across EMI 1 and EMI 2 (shifting resources towards EMI 2)

SA1.3 Integration

  • preparation of EGI/EUDAT/PRACE workshop
  • GLOBUS and UNICORE probes will become OPERATIONS as of 01 Nov

SA1.4 Central tools

  • SAM for EGI operations tools, AppDB and training market place being installed at CERN (work in progress).
  • metrics portal, accounting portal unreachable on 31/10 because of changed firewall configuration, problem being fixed

SA1.5 Accounting

  • DGAS now publishing in production via SSM. France have postponed their migration until November due to staff issues.
  • High load of support effort to sites trying to publish UserDNs, and coordination of sites then wishing to republish.
  • Support effort also for sites upgrading APEL and/or CREAM to EMI.
  • Discussing with EMI the effects of changing UserDN format in CAR.

SA1.6 Helpdesk

Discussion of handling of tickets that do not receive feedback from the submitter; discussion of reporting lines to notify EMI/IGE in case of tickets that are not making progress; revision of policy about closing middleware incident reports with low priority that are unattended for 6 months

SA1.7 Support

  • usual ticket handling and dashboard work
  • handling unsupported middleware tickets
  • investigating incorporation of test infrastructures
  • prepare cod f2f
  • prepare three presentations for OMB about:
1. org.sam.glexec.WN-gLExec as operations test
2. unsupported middleware followup
3. Followup underperforming resource centres

Software Support

DMSU tickets flow Oct 21 -- Oct 27
assigned 20
back to tpm 0
reassigned to 3rd level 18
solved 1
open DMSU tickets status
assigned 1
in progress 1
waiting for reply 5
on hold 2

Network Support

  • contacted CERN for NAGIOS IPv6 tests
  • enabled 2 additional VOs on LFC catalogue
  • installed new servers for new services to be tested (EMIR, myproxy)

SA1.8 Availability and core services

Catch All Core Services

  • testing of migration roadmap procedure on fresh installed emi voms instance
  • regular operations of VOMS service
  • study of documentation on how to migrate VOMRS to VOMS

Documentation

  • ongoing work on the operations wiki space
  • preparing EGI wiki guide
  • ongoing work on EGI OLA
  • new procedure for renaming a Resource Center PROC15 was approved by OMB
  • updates to two other procedures approved by OMB

Meetings

  • PRACE/EGI/community meeting on data management (26-27 Nov)
  • ENVRI use case meeting (Nov)
  • EISCAT 3D workshop, kiruna, Nov 12-14