EGI-InSPIRE:Sa1 2012-09-25

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Progress of SA1 issues

(SA1) PQ8 Grid software maintenance and support: Spread sheet with information required from PT/group of PTs being edited: continuation of support through GGUS, requirement submission though RT, willingness to establish an SLA with EGI (defining level of support and response times in case of security issues), repository of choice for software release

Milestones/Deliverables

  • MS421: completed external review
  • D4.6 Operations Architecture: being edited, planning to finish by the end of the week

SA1.1 Activity Management

  • Preparing the information system workshop agenda for the Technical Forum
  • review of GLUE 2 EGI profile, discussion of software version publication with WLCG
  • review of status of security advisories
  • Agenda preparation and chair for the bi-weekly operations meeting
  • Follow up with sites with missing security contacts
  • Follow up with NGI_CH about accounting of ARC resources
  • Co-chaired the AAI Workshop
  • Overview of the middleware track @ TF
  • Meetings: WLCG operations coordination kickoff meeting, EGI bi-weekly operations meeting, TF12

SA1.2 Security

  • ongoing extension of security Nagios system for monitoring of sites hosting unsupported gLite 3.1 and 3.2 services
  • definition of escalation procedure to handle sites not retiring unsupported middleware, information circulated to all site managers
  • security dashboard being extended to allow COD access to the alarms and ticketing
  • CSIRT F2F meeting at TF2012
  • Successful training sessions at TF2012

SA1.3 Staged rollout

  • Staged rollout status presented at the Ops meeting.
  • SW provisioning and release of IGTF CA 1.50
  • Preparation of a priority list of products for the UMD2.2 scheduled at 8 October. There are still several products from the initial EMI2 release in several staged of the SW provisioning, as well as some updates.
  • Discussion ongoing about the modifications needed both to the SW provisioning workflow, including repositories, after the end of the EMI and IGE (main EGI Tech providers) on April 2013.

SA1.3 Integration

  • followup meeting with PRACE to decide progress on TF12 actions, plan about a joint workshop involving EGI, PRACE and relevant user communities, pilot of GlobusOnline service for transfer across peer infrastructures
  • updating MS 421
  • Poland confirmed that UNICORE tests are OK for including into Operations, proposed the same date as for Globus tests (1.10.2012), details https://ggus.eu/ws/ticket_info.php?ticket=81278

SA1.4 Central tools

  • By the end of Tuesday 18 NGIs have deployed SAM Update-17.
  • Deployed test instance of new ops-monitor with new tests for:
    • APEL repository
    • Message Brokers
    • GRIDOPS-APPDB
    • GRIDOPS-CRM
    • GRIDOPS-TMP

SA1.5 Accounting

  • Held Accounting Workshop during EGI TF2012 in Prague.
  • Useful discussion with NGI-CH on publishing both their CREAM and ARC data.
  • IGE sent the first test records from Grid-SAFE. Still needs some work to get the units correct and to include VO and user information.
  • Discussed with CERN the publication of UserDN which they haven't been doing since they moved to SSM publishing.
  • Made contact with SLURM experts
  • Progress on nagios probes for apel servers.

SA1.6 Helpdesk

  • Preparing the next GGUS release on 2012-09-26
  • organization of first GGUS advisory board, and minutes

SA1.7 Support

Software Support

We had a short face-to-face meeting at EGI TF, we agreed to start the new merged TPM-DMSU handling process from October 8.


DMSU tickets flow Sept 16-23
assigned 8
back to tpm 0
reassigned to 3rd level 5
solved 0

These numbers are quite low, most of people (both users and supporters) were enjoying the EGI TF.


open DMSU tickets status
assigned 1
in progress 3
waiting for reply 7
on hold 5

Network Support

Internal reports to the GARR Team about Prage's TF 2012. Planning of next steps and allocation of further resources on VMware.

SA1.8 Availability and core services

  • approaching end of life of VOMRS (affecting the OPS VO), discussion about migration of VO membership service for OPS away from VOMRS

Documentation

  • preparing draft for new version of Site certification procedure PROC09
    • integrating UNICORE and CSIRT comments
  • definition of escalation procedure to handle sites not retiring unsupported middleware, information circulated to all site managers
  • EGI OLA draft review

Meetings

  • PRACE/EGI/community meeting on data management (October/beginning of November)