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Difference between revisions of "EGI-InSPIRE:SA1 Quality Metrics"

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[[NGI QR Metrics submission form]]
{{Template:EGI-Inspire menubar}}


Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3
Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3  


{| border="1" cellspacing="0" cellpadding="5" align="center"
{| class="wikitable"
! style="width: 25%" | Metric ID, Description
! style="width: 25%" |Comment
! style="width: 10%" |QR1
! style="width: 10%" |QR2
! style="width: 10%" |QR3
! style="width: 10%" |QR4
! style="width: 10%" |QR5
|-
|-
| M.SA1.Usage.1, Number of jobs done, per VO and discipline (mean daily/monthly number) - P
! style="width: 25%;" | Metric ID, Description
| Tool: accounting portal
! style="width: 25%;" | Comment
| 834,746
! style="width: 10%;" | QR1
| 871,073
! style="width: 10%;" | QR2
! style="width: 10%;" | QR3
! style="width: 10%;" | QR4
! style="width: 10%;" | QR5
|-
| M.SA1.Usage.1, Average number of jobs "done" per day for all VOs - P  
| Excluding OPS and DTEAM. Tool: accounting portal <!-- accounting portal -->
| 834,746  
| 871,073  
| 819,100
| 960,053
| 1,029,830
|-
| M.SA1.Usage.2, Normalised consumed computing capacity - P
| Normalized elapsed time to a reference value of hepspec06 (hours), excluding DTEAM and OPS. Tool: accounting portal
| 916,910,352
| 1,415,191,460
| 1,617,306,040
| 1,965,664,556
|  
|  
2,363,625,828
|-
| M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P
| Requires tool development
| NA
| NA
| NA
| NA
| NA
|-
| M.SA1.Size.1, Total number of production resource centers that are part of the EGI, Integrated - P
| TSA1.1, Tool: gstat. Local Sites that are part of a local grid, not integrated with EGI, do not need to be included in the count. <!-- Metric portal : sum of RCs-->
| 341
| 337
| 340
| 347
| 346
|-
| M.SA1.Size.2a, Total number of job slots available in EGI - InSPIRE and Integrated
| Changed from Q9, exluding peer. TSA1.1, Job slots equal logical cpus. Integrated includes logical cpus from peer grids and Resource Infrastructure Providers that are integrated with EGI but not partners of EGI-InSPIRE. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. non-InSPIRE means excluding logical CPUs from USA <!-- Get from GSTAT the sum of all logical, remove the number of logical  CPU from: USA, US, canada, argentina, brazil, chile, china, colombia, mexico, puerto rico, South Africa, Ukraine, and Venezuela
INCLUDED:australia india  japan korea malaysia New Zeland Philippines thaiwan Thailand China-honk kong Pakistan
israel EGI-InSPIRE partner
QR4: Total Logical CPUs from gstat. Non InsPIRE: USA, US, Cananda, Argentina, brazil, chile, china, colombia, mexico, south africa. -->
| 277,193 (Including peer)
| 296,588 (Dec 2010: non-InSPIRE: 98611, including peer)
| 308,583 (non InSPIRE 101,380, including peer)
| 338,895 (non InSPIRE 99055, including peer)
| 337,608 (non InSPIRE 89,184, including peer)<br>
|-
| [http://www3.egee.cesga.es/gridsite/metrics/CESGA/egee_view.php M.SA1.Size.2b], Total number of job slots available in EGI - Project - P
| TSA1.1, Job slots equal logical cpus. Project only includes logical cpus from Resource Infrastructure Providers that are partners of EGI-InSPIRE. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR.
| 184,844
| 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588)
| 217,887 (non InSPIRE 90,696, tot 308,583) <!-- Fixed with AP sites reported above -->
| 239,840 (non InSPIRE 99,055, tot 338,895)
| 248,424 (non InSPIRE 89,184)
|-
| M.SA1.Size.3, Installed Capacity in HEP-SPEC 06 in EGI - P
| TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. The total HEPSPEC06 are derived by the capacity reported by each NGI (by summing NGI values) <!-- Sum of the values reported by ngi. Where they are not available, use the gstat2 values, selecting the countries (!!Only project partners With CERN !!)-->
| <br>
| <br>
| 1,894,634
| 1,894,861
| 1,933,746<br>
|-
| M.SA1.Size.4, Installed Disk Capacity (PB) in EGI - P
| TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR <!-- Sum of the values reported in NGI quarterly metrics. Where not available (ngi did not filled up the quarter column in time) use the gstat values: online storage -->
| <br>
| <br>
| 76.783
| 88.267
| 106.69<br>
|-
| M.SA1.Size.5, Installed Tape Capacity (PB) in EGI - P
| TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR
| <br>
| <br>
| 59.829
| 66.834
| 67.447<br>
|-
| M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I
| TSA1.2, Manual metric (from TSA1.2 QR) <!-- Get it from the SA1.2 Task report -->
| 0
| 13
| 0
| 0
| 40<br>
|-
| M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I
| TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR)
| no SSC <!-- Use the value from the SA1.2 Task report-->
| 100%
| no SSC
| no SSC
| N/A (ongoing)<br>
|-
| [[Underperforming_sites_and_suspensions| M.SA1.OperationalSecurity.3]], Number of suspended sites for security issues - I
| TSA1.2, Manual metric (in TSA1.2 QR)
| 0
| 0
| 0
| 0
| 0<br>
|-
| M.SA1.Integration.1, Number of production HPC clusters - I
| TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR) <!-- Sum the HPC centers reported in the NGI quarterly metric table, no other sources.-->
| NA
| 55
| 54
| 55
| 56<br>
|-
| M.SA1.Integration.2, Number of production sites supporting MPI - I
| TSA1.3, only sites passing MPI Nagios tests are considered. Tool: query to the information system Manual metric (NGI QR) <!-- Sum the NGI values reported in the NGI quarterly report. Where not available take the sites tested for MPI (use gridmap)--> <!-- improvement use gocdb or bdii?-->
| NA
| 73
| 90
| 96
| 93<br>
|-
| M.SA1.Integration.3, Average amount of resources available through desktop grid - I (# cores / day)
| TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR) <!-- From NGI quarterly metric. No other sources.-->
| 
| 
| 
| 
|  
|  
|
|-
|-
| M.SA1.Usage.2, Normalised consumed computing capacity - P
| M.SA1.ServiceValidation.1, Total number of components tested/rejected in staged rollout
| Measured in HEP SPEC. Tool: accounting portal
| TSA1.3, Manual metric (TSA1.3 QR) <!-- Value from the task quarterly metric. The total components is the sum of the components declared in the NGI metric -->
|  
| 11/1
|  
| 10/3
|  
| 11/2  
|  
| 29/1
|
| 54/2<br>
|-
| M.SA1.ServiceValidation.2, Number of staged rollout tests undertaken
| TSA1.3, Manual metric (TSA1.3 QR)- A single patch can be tested by multiple EA sites at a time. This metric counts the number of actual tests performed by the EA sites. <!-- From task quarterly metric -->
| 12
| 14
| 14
| 40
| 81<br>
|-
| M.SA1.ServiceValidation.3, Number of&nbsp; EA teams<br>
| TSA1.3, Manual metric (TSA1.3 QR) <!-- From task quarterly metric -->
| 26
| NA
| 40
| 45
| 46<br>
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.1], overall average number of GGUS tickets in EGI per month CREATED - P <!-- tickets created: this metrics is extracted from the closing time xls files available at "quarterly metrics reports". Alternatively see monthly "metrics report for GGUS" see "Amount of tickets per SU and VO" --> <!-- tickets solved: I can't find a way to extract the number of solved tickets. Unsolved tickets can be extracted from the report generator (count of tickets with status set to 'unsolved') -->
| Prior to Q9 was "operational tickets" TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal.
| 766/879/1079
| 931/901/954
| 1137/962/1014
| 1105/960/891
| 939/938/903<br>
| <br>
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.2], Average/Median monthly ticket solution time (hours) - P <!-- this metrics is extracted from the closing time xls files available at "quarterly metrics reports"-->
| TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal (Average h-Median h)
| 172-28/108-24/91-39
| missing/97-31/129-39
| 160-32/51-22/45-25
| 393-29/671-25/321/25
| 178-43/207-46/96-38<br>
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.3], Assigned ticket monthly Average RESPONSE TIME (hours) - P  
| TSA1.7, Tool: GGUS monthly reports. Only Operations SUs are considered. <!-- see Ticket assignment times of TPMs in period in xls file. Median of response time not available -->
| 16/9/15
| missing/10/15
| 15/12/11
| 17/18/11
| 15/19/14
|-
| [http://go.egi.eu/tpm M.SA1.Support.4], Number of tickets SOLVED by TPM (1st line support) per month - I <!-- the ticket solved by TPM per month can be obtained by the GGUS reporting tool: select "average solution time" and the "TPM" SU, this produces also the number of tickets solved in the month -->
| TSA1.7, Tool: GGUS reporting tool
| 1/7/0
| 2/2/2
| 6/9/2
| 25/19/17
| 2/11/4<br>
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.5], Average-Median ticket assignment time by TPM (1st line support) per month (hours) - I
| TSA1.7, Tool: GGUS montly reports <!-- see Ticket assignment times of TPMs in period in closing time xls files available at "quarterly metrics reports" -->
| 4-0/2-0/1-0
| missing/1-0/2-0
| 2-0/1-0/2-0
| 1-0/3-0/3-0
| 4-0/3-0/2-0<br>
|-
| [[Grid_operations_oversight#ROD_and_COD_Performance| M.SA1.Support.6]],COD Workload per month - I
| TSA1.7, Number of COD issues handled per month. Tool: operations dashboard. TSA1.7 report
| 886/188/1742
| 652/591/487
| 764/551/844
| 135/363/315
| 686/791/560
| <br>
|-
|-
| M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P
| [[Grid_operations_oversight#ROD_and_COD_Performance| MSA1.Support.8]], NGI ROD Quality Index per month - I
| Requires tool development
| TSA1.7 (This metric is collected for the annual report on a table containing the annual values per NGI)
|
|
|
|  
|
|
|-
| M.SA1.Size.1, Total number of production resource centers that are part of the EGI - P
| TSA1.1, Tool: gstat. TSA1.1 QR
| 341
| 337
|
|
|
|
|-
| M.SA1.Size.2, Total number of job slots available in EGI per NGI - P
| TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR
| 184,844
| 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588)
|
|
|
|
|-
| M.SA1.Size.3, Installed Capacity in HEP SPEC in EGI per NGI - P
| TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR
|
|
|
|
|
|
|-
| M.SA1.Size.4, Installed Disk Capacity (PB) per NGI - P
| TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR
|
|
|
|
|
|  
| <br>
|-
|-
| M.SA1.Size.5, Installed Tape Capacity (PB) per NGI - P  
| M.SA1.Operation.1, NGI monthly availability and reliability - P  
| TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR
| TSA1.8, Tool: availability report generator. This metric is the arithmetic average of the weigted availability/reliability scored by all EGI certified sites. For each site the weight is the amout of contributed HEP SPE 06 installed capacity (published on the information discovery system).
|  
| [https://documents.egi.eu/public/ShowDocument?docid=42 May10]/[https://documents.egi.eu/public/ShowDocument?docid=96 Jun10]/[https://documents.egi.eu/public/ShowDocument?docid=130 Jul10]
|  
| [https://documents.egi.eu/public/ShowDocument?docid=157 Aug10]/[https://documents.egi.eu/public/ShowDocument?docid=219 Sep10]/[https://documents.egi.eu/public/ShowDocument?docid=238 Oct10]
|  
| [https://documents.egi.eu/public/ShowDocument?docid=266 Nov10]/[https://documents.egi.eu/public/ShowDocument?docid=299 Dec10]/[https://documents.egi.eu/public/ShowDocument?docid=332 Jan11]
|
| [https://documents.egi.eu/public/ShowDocument?docid=402 Feb11]/[https://documents.egi.eu/document/465 Mar11]/[https://documents.egi.eu/document/508 Apr11]
|  
|  
[https://documents.egi.eu/document/593 May11/][https://documents.egi.eu/document/648 Jun11]<br>
/[https://documents.egi.eu/document/716 Jul11]
|-
|-
| M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I
| [[Underperforming_sites_and_suspensions| M.SA1.Operation.2]], Number of sites suspended - I  
| TSA1.2, Manual metric (from TSA1.2 QR)
| TSA1.7, Only includes sites suspended for operational issues. Manual metric. TSA1.7 report
| -
| 0/0/0
| 13
| 3/1/2
|  
| 1/0/1
|  
| 2/0/0
|
| 0/2/7<br>
|-
|-
| M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I
| M.SA1.Operation.3, NGI monthly availability and reliability of core operations tools - P
| TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR)
| TSA1.8, Development needed. This metric quantifies the availability and reliability of core tools operated by the NGI such as the NGI monitoring service, and other tools such as the Operations Portal etc. that can be optionally deployed. The EGI summarized value is the arithmetic mean of the NGI availability and reliability scores.  
| -
| NA
| 100%
| NA
|  
| NA
|  
| NA
|
| NA<br>
|-
|-
| M.SA1.OperationalSecurity.3, Number of suspended sites for security issues - I
| [https://documents.egi.eu/public/ShowDocument?docid=415 M.SA1.Operation.5], EGI monthly availability/reliability of site middleware services - P
| TSA1.2, Manual metric (in TSA1.2 QR)
| TSA1.8, monthly report generator. This metric is the arithmetic average of the montly weigted availability/reliability scored by all EGI certified sites. For each site the weight is the amout of contributed HEP SPE 06 installed capacity (published on the information discovery system).  
| 0
| 93.298/94.314
| 0
| 90.734/91.926
|  
| 92.318/93.327
|  
| 94.593/95.829
|
| 95.290/94.744<br>
|-
|-
| M.SA1.Integration.1, Number of production HPC clusters per NGI - I
| M.SA1.Operation.6, EGI monthly availability and reliability of central operations tools - P
| TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR)  
| TSA1.8, Development needed. This metric quantifies the montly availability and reliability (arithmetic mean) of core operational tools operated by EGI such as the GOCDB, Operations Portal, GGUS, Accounting central repositories and portal, the central monitoring infrastructure, etc.
| NA/NA/NA
| NA/NA/NA
| NA/NA/NA
| NA  
| NA  
| 55
| NA/NA/NA<br>
|  
|-
|MSA1.vo.1, Number of VO support units registered in the EGI Helpdesk.
|Added singe Q9, The metric quantifies the number of VOs that are using the EGI Helpdesk infrastructure. Number of SUs called VOSupport(*)
|
|
|
|
|
|
|
|-
|-
| M.SA1.Integration.2, Number of production sites supporting MPI - I
|MSA1.vo.2, Number of tickets assigned to the VO Support support unit, and not re-assigned to another SU.
| TSA1.3, Passing MPI Nagios tests. Tool: query to the information system Manual metric (NGI QR)
|Added singe Q9, The metric quantifies the usage of the EGI Helpdesk to handle the VO's incidents. GGUS report generator.
| NA
|
| 73
|
|  
|
|
|
|
|
|-
|-
| M.SA1.Integration.3, Amount of integrated desktop resources - I
|MSA1.vo.3, New/decommissioned VOs
| TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR)
|Added singe Q9
| NA
|
| 0
|
|
|
|
|
|
|
|-
|-
| M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users - I
|MSA1.vo.4, Low/Medium/High Activity VOs
| TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR)
|Added singe Q9
| NA
|
| 246,200
|
|  
|
|  
|
|
|
|-
|-
| M.SA1.ServiceValidation.1, Total number of staged rollout components operated per NGI - I
|MSA1.vo.5, international VOs
| TSA1.3, Record the number of components participating in each release of a component. Manual metric (TSA1.3 QR)
|Added singe Q9
| 27 (34 comp)
|
| 30 (34 comp)
|
|  
|
|  
|
|
|
|-
|-
| M.SA1.ServiceValidation.2, Number of staged rollout releases undertaken & rejected - I
|MSA1.vo.6, users grouped by discipline
| TSA1.3, Manual metric (TSA1.3 QR)
|Added singe Q9
| 0
|
| 3
|  
|  
|
|
|-
| M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P
| TSA1.5, Manual metric (TSA1.5 QR)
| -
| 62
|
|
|
|
|-
| M.SA1.Support.1, Number of operational tickets (operational and user) CREATED /SOLVED per Support Unit per month - P
| TSA1.7, Tool: GGUS reporting tool
|
|
|
|
|
|
|-
| M.SA1.Support.2, Average/Median Solution Time ticket solution time (business days) per Support Unit per month - P
| TSA1.7, Tool: GGUS reporting tool
|
|
|
|
|
|
|-
|-
| M.SA1.Support.3, Number of monthly tickets opened per NGI - P
|MSA1.vo.7, number of central VO support services 
| TSA1.7, Tool: GGUS reporting tool
|The number of VO services provided centrally by SA1
|
|Added singe Q9
|
|
|
|
|
|
|-
| M.SA1.Support.4, Assigned ticket Average/Median RESPONSE TIME/SOLUTION TIME per Support Unit per month - P
| TSA1.7, Tool: GGUS reporting tool
|
|
|
|
|
|
|
|-
|-
| M.SA1.Support.5, Number of tickets SOLVED by TPM (1st line support) - I
|MSA1.vo.8, availability/reliability of central VO support services 
| TSA1.7, Tool: GGUS reporting tool
|Added singe Q9
|
|
|  
|
|
|
|-
| M.SA1.Support.6, Ticket assignment time to Support Units by TPM (1st line support) - I
| TSA1.7, Tool: operations dashboard
|
|
|
|
|
|
|
|-
| M.SA1.Support.7,COD Workload per month - I 
| TSA1.7, Tool: operations dashboard. TSA1.7 report
| 886/188/1742
| 652/591/487
|
|
|
|
|-
| M.SA1.Support.8, ROD Workload per month per region/NGI - I
| TSA1.7, Tool: operations dashboard. TSA1.7 report
| 4535/1532/4277
| 2622/2733/1944
|
|
|
|
|}
== Dropped metrics ==
{| class="wikitable"
|-
|-
| MSA1.Support.9, ROD Quality Metrics per month per region/NGI - I
! style="width: 25%;" | Metric ID, Description
| TSA1.7, Tool: operations dashboard. TSA1.7 report
! style="width: 25%;" | Comment
| 0.84/0.81/0.89
! style="width: 10%;" | QR1
| 0.86/0.89/0.90
! style="width: 10%;" | QR2
|  
! style="width: 10%;" | QR3
|  
! style="width: 10%;" | QR4
|
! style="width: 10%;" | QR5
|-
|-
| M.SA1.Operation.1, NGI monthly availability and reliability - P
| M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P  
| TSA1.8, Tool: availability report generator
| Dropped before Q9, TSA1.5, Manual metric (TSA1.5 QR) <!-- Task quaeterly metric-->
|  
|
|
| 62
|  
| 149 (90 RGMA, 62 direct insertion, 56% infrastructure ok)
|
| 241 (29 not yet publishing AMQ, 62 different publishing system with direct insertion)<br>
|  
| 242 (22 not yet publishing AMQ)<br>
|-
|-
| M.SA1.Operation.2, Number of sites suspended - I  
| M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users (HEP-SPEC 06) - I  
| TSA1.7, Manual metric. TSA1.7 report
| Dropped before Q9 TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR) <!-- From NGI quarterly metric . no other sources-->
| 0/0/0
| NA
| 3/1/2
| 16,000
|  
| 16,109
|  
| 16,482
|
| 16,695<br>
|-
|-
| M.SA1.Operation.3, NGI monthly availability and reliability of core operations tools - P  
| M.SA1.Operation.4, EGI Monthly availability and reliability of core middleware services - P  
| TSA1.8, Development needed
| Dropped before Q9, TSA1.8, Development needed. This metric quantifies the montly availability and reliability (arithmetic mean) of core middleware services operated by EGI such as the catch-all VOMS, the DTEAM VOMS, and other core middleware services needed by EGI.
|
| NA/NA/NA
|
| NA/NA/NA
|  
| NA/NA/NA
|  
| NA
|
| NA/NA/NA<br>
|-
|-
| M.SA1.Operation.4, NGI Monthly availability and reliability of core middleware services - P
| M.SA1.Integration.3, Amount of integrated desktop resources - I (HEP_SPEC06)
| TSA1.8, Development needed
| Dropped before Q9, TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR) <!-- From NGI quarterly metric. No other sources.-->
|
|
|  
| 0
|  
| 1562
|
| 1562
|  
| 1548<br>
|-
|-
| M.SA1.Operation.5, EGI monthly availability and reliability of site middleware services - P
| [[Grid_operations_oversight#ROD_and_COD_Performance| M.SA1.Support.7]], EGI ROD Workload per month - I
| TSA1.8, Development needed
| Dropped before Q9, TSA1.7, The overall ROD workload per month adding up the workload of all NGIs. Tool: operations dashboard. TSA1.7 report
|
| 4535/1532/4277
|  
| 2622/2733/1944
|  
| 2943/1912/2090
|
| 1530/1692/2059
|  
| 2231/1751/1380
| <br>
|-
|-
| M.SA1.Operation.6, EGI monthly availability and reliability of central operations tools - P
| [[Grid_operations_oversight#ROD_and_COD_Performance| MSA1.Support.8]], EGI ROD Quality Metrics per month - I
| TSA1.8, Development needed
| Dropped before Q9, TSA1.7, Arithetic mean of all ROD quality metrics. Tool: operations dashboard. TSA1.7 report
|
| 0.84/0.81/0.89
|
| 0.86/0.89/0.90
|  
| 0.90/0.81/0.76
|
| 0.85/0.82/0,86
|  
| 0.91/0.94/0.91
| <br>
 
|}
|}

Latest revision as of 16:16, 6 January 2015

EGI Inspire Main page


Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3

Metric ID, Description Comment QR1 QR2 QR3 QR4 QR5
M.SA1.Usage.1, Average number of jobs "done" per day for all VOs - P Excluding OPS and DTEAM. Tool: accounting portal 834,746 871,073 819,100 960,053 1,029,830
M.SA1.Usage.2, Normalised consumed computing capacity - P Normalized elapsed time to a reference value of hepspec06 (hours), excluding DTEAM and OPS. Tool: accounting portal 916,910,352 1,415,191,460 1,617,306,040 1,965,664,556

2,363,625,828

M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P Requires tool development NA NA NA NA NA
M.SA1.Size.1, Total number of production resource centers that are part of the EGI, Integrated - P TSA1.1, Tool: gstat. Local Sites that are part of a local grid, not integrated with EGI, do not need to be included in the count. 341 337 340 347 346
M.SA1.Size.2a, Total number of job slots available in EGI - InSPIRE and Integrated Changed from Q9, exluding peer. TSA1.1, Job slots equal logical cpus. Integrated includes logical cpus from peer grids and Resource Infrastructure Providers that are integrated with EGI but not partners of EGI-InSPIRE. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. non-InSPIRE means excluding logical CPUs from USA 277,193 (Including peer) 296,588 (Dec 2010: non-InSPIRE: 98611, including peer) 308,583 (non InSPIRE 101,380, including peer) 338,895 (non InSPIRE 99055, including peer) 337,608 (non InSPIRE 89,184, including peer)
M.SA1.Size.2b, Total number of job slots available in EGI - Project - P TSA1.1, Job slots equal logical cpus. Project only includes logical cpus from Resource Infrastructure Providers that are partners of EGI-InSPIRE. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. 184,844 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588) 217,887 (non InSPIRE 90,696, tot 308,583) 239,840 (non InSPIRE 99,055, tot 338,895) 248,424 (non InSPIRE 89,184)
M.SA1.Size.3, Installed Capacity in HEP-SPEC 06 in EGI - P TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. The total HEPSPEC06 are derived by the capacity reported by each NGI (by summing NGI values)

1,894,634 1,894,861 1,933,746
M.SA1.Size.4, Installed Disk Capacity (PB) in EGI - P TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR

76.783 88.267 106.69
M.SA1.Size.5, Installed Tape Capacity (PB) in EGI - P TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR

59.829 66.834 67.447
M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I TSA1.2, Manual metric (from TSA1.2 QR) 0 13 0 0 40
M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR) no SSC 100% no SSC no SSC N/A (ongoing)
M.SA1.OperationalSecurity.3, Number of suspended sites for security issues - I TSA1.2, Manual metric (in TSA1.2 QR) 0 0 0 0 0
M.SA1.Integration.1, Number of production HPC clusters - I TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR) NA 55 54 55 56
M.SA1.Integration.2, Number of production sites supporting MPI - I TSA1.3, only sites passing MPI Nagios tests are considered. Tool: query to the information system Manual metric (NGI QR) NA 73 90 96 93
M.SA1.Integration.3, Average amount of resources available through desktop grid - I (# cores / day) TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR)
M.SA1.ServiceValidation.1, Total number of components tested/rejected in staged rollout TSA1.3, Manual metric (TSA1.3 QR) 11/1 10/3 11/2 29/1 54/2
M.SA1.ServiceValidation.2, Number of staged rollout tests undertaken TSA1.3, Manual metric (TSA1.3 QR)- A single patch can be tested by multiple EA sites at a time. This metric counts the number of actual tests performed by the EA sites. 12 14 14 40 81
M.SA1.ServiceValidation.3, Number of  EA teams
 TSA1.3, Manual metric (TSA1.3 QR) 26 NA 40 45 46
M.SA1.Support.1, overall average number of GGUS tickets in EGI per month CREATED - P Prior to Q9 was "operational tickets" TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal. 766/879/1079 931/901/954 1137/962/1014 1105/960/891 939/938/903
M.SA1.Support.2, Average/Median monthly ticket solution time (hours) - P TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal (Average h-Median h) 172-28/108-24/91-39 missing/97-31/129-39 160-32/51-22/45-25 393-29/671-25/321/25 178-43/207-46/96-38
M.SA1.Support.3, Assigned ticket monthly Average RESPONSE TIME (hours) - P TSA1.7, Tool: GGUS monthly reports. Only Operations SUs are considered. 16/9/15 missing/10/15 15/12/11 17/18/11 15/19/14
M.SA1.Support.4, Number of tickets SOLVED by TPM (1st line support) per month - I TSA1.7, Tool: GGUS reporting tool 1/7/0 2/2/2 6/9/2 25/19/17 2/11/4
M.SA1.Support.5, Average-Median ticket assignment time by TPM (1st line support) per month (hours) - I TSA1.7, Tool: GGUS montly reports 4-0/2-0/1-0 missing/1-0/2-0 2-0/1-0/2-0 1-0/3-0/3-0 4-0/3-0/2-0
M.SA1.Support.6,COD Workload per month - I TSA1.7, Number of COD issues handled per month. Tool: operations dashboard. TSA1.7 report 886/188/1742 652/591/487 764/551/844 135/363/315 686/791/560
MSA1.Support.8, NGI ROD Quality Index per month - I TSA1.7 (This metric is collected for the annual report on a table containing the annual values per NGI)
M.SA1.Operation.1, NGI monthly availability and reliability - P TSA1.8, Tool: availability report generator. This metric is the arithmetic average of the weigted availability/reliability scored by all EGI certified sites. For each site the weight is the amout of contributed HEP SPE 06 installed capacity (published on the information discovery system). May10/Jun10/Jul10 Aug10/Sep10/Oct10 Nov10/Dec10/Jan11 Feb11/Mar11/Apr11

May11/Jun11

/Jul11

M.SA1.Operation.2, Number of sites suspended - I TSA1.7, Only includes sites suspended for operational issues. Manual metric. TSA1.7 report 0/0/0 3/1/2 1/0/1 2/0/0 0/2/7
M.SA1.Operation.3, NGI monthly availability and reliability of core operations tools - P TSA1.8, Development needed. This metric quantifies the availability and reliability of core tools operated by the NGI such as the NGI monitoring service, and other tools such as the Operations Portal etc. that can be optionally deployed. The EGI summarized value is the arithmetic mean of the NGI availability and reliability scores. NA NA NA NA NA
M.SA1.Operation.5, EGI monthly availability/reliability of site middleware services - P TSA1.8, monthly report generator. This metric is the arithmetic average of the montly weigted availability/reliability scored by all EGI certified sites. For each site the weight is the amout of contributed HEP SPE 06 installed capacity (published on the information discovery system). 93.298/94.314 90.734/91.926 92.318/93.327 94.593/95.829 95.290/94.744
M.SA1.Operation.6, EGI monthly availability and reliability of central operations tools - P TSA1.8, Development needed. This metric quantifies the montly availability and reliability (arithmetic mean) of core operational tools operated by EGI such as the GOCDB, Operations Portal, GGUS, Accounting central repositories and portal, the central monitoring infrastructure, etc. NA/NA/NA NA/NA/NA NA/NA/NA NA NA/NA/NA
MSA1.vo.1, Number of VO support units registered in the EGI Helpdesk. Added singe Q9, The metric quantifies the number of VOs that are using the EGI Helpdesk infrastructure. Number of SUs called VOSupport(*)
MSA1.vo.2, Number of tickets assigned to the VO Support support unit, and not re-assigned to another SU. Added singe Q9, The metric quantifies the usage of the EGI Helpdesk to handle the VO's incidents. GGUS report generator.
MSA1.vo.3, New/decommissioned VOs Added singe Q9
MSA1.vo.4, Low/Medium/High Activity VOs Added singe Q9
MSA1.vo.5, international VOs Added singe Q9
MSA1.vo.6, users grouped by discipline Added singe Q9
MSA1.vo.7, number of central VO support services The number of VO services provided centrally by SA1 Added singe Q9
MSA1.vo.8, availability/reliability of central VO support services Added singe Q9

Dropped metrics

Metric ID, Description Comment QR1 QR2 QR3 QR4 QR5
M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P Dropped before Q9, TSA1.5, Manual metric (TSA1.5 QR) 62 149 (90 RGMA, 62 direct insertion, 56% infrastructure ok) 241 (29 not yet publishing AMQ, 62 different publishing system with direct insertion)
 242 (22 not yet publishing AMQ)
M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users (HEP-SPEC 06) - I Dropped before Q9 TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR) NA 16,000 16,109 16,482 16,695
M.SA1.Operation.4, EGI Monthly availability and reliability of core middleware services - P Dropped before Q9, TSA1.8, Development needed. This metric quantifies the montly availability and reliability (arithmetic mean) of core middleware services operated by EGI such as the catch-all VOMS, the DTEAM VOMS, and other core middleware services needed by EGI. NA/NA/NA NA/NA/NA NA/NA/NA NA NA/NA/NA
M.SA1.Integration.3, Amount of integrated desktop resources - I (HEP_SPEC06) Dropped before Q9, TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR) 0 1562 1562 1548
M.SA1.Support.7, EGI ROD Workload per month - I Dropped before Q9, TSA1.7, The overall ROD workload per month adding up the workload of all NGIs. Tool: operations dashboard. TSA1.7 report 4535/1532/4277 2622/2733/1944 2943/1912/2090 1530/1692/2059 2231/1751/1380
MSA1.Support.8, EGI ROD Quality Metrics per month - I Dropped before Q9, TSA1.7, Arithetic mean of all ROD quality metrics. Tool: operations dashboard. TSA1.7 report 0.84/0.81/0.89 0.86/0.89/0.90 0.90/0.81/0.76 0.85/0.82/0,86 0.91/0.94/0.91
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