EGI-InSPIRE:NA2.5 Metrics Y3

This page lists EGI-InSPIRE NA3 metrics for project year three (May 2012 - April 2013)

All NA3 metrics are available here

Activity level metrics

The following metrics were collected by the NA3 activity for the EGI-InSPIRE Quarterly Reports every three months :

Metric ID (scope)	Metric	Explanation	Task	Query example (where applicable)	Q9: May-Jul 2012 (value on 1st of August 2012)	Q10: Aug-Nov 2012 (value on 1st of October 2012)	Q11: Oct-Dec 2012 (value on 1st of January 2013)	Q12: Jan-Mar 2013 (value on 1st of May 2013)
M.NA2.17	Uptime of User Support Services: Training Marketplace Applications Database CRM system	Collected by EGI.eu UCST from Nagios monitor	TNA2.5		training: ? % AppDB: ? % VO Services: ? %: LIP VO SAM instance ? %: UPV VO SAM instance ? %: VO Admin Dashboard
M.NA2.18	Visitors of User Support services: Training Marketplace Applications Database CRM system	Including gadget traffic where possible. Expected tools: Web logs for Training Marketplace and its gadgets Piwik for AppDB and its gadgets Google Analytics for CRM	TNA2.5
M.NA2.19	Number of items per category in the Applications Database	Reported by GRNET Total number of items on the last day of the quarter	TNA2.5
M.NA2.20	Number of items in the Training Marketplace: number of events added number of online resources added number of relevant online resources (added or verified within the last 12 months) number of online resources in total (including out of date items)	Reported by STFC	TNA2.5
M.NA2.21	Number of new items per category in the CRM system	Accounts, Contacts, Conversations reported by Ibergrid. Conversations stored in Documents (new & modified) Text fields	TNA2.5

The MS304 "User Support Metrics" milestone document provides a discussion forum on the metrics that should be captured about user support. This document is formally updated in July 2011 (MS307), July 2012 (MS310) and July 2013 (MS313).

Project level metric

The following activity (NA3) metrics are aligned against the project’s objectives.

Project Objectives	Objective Summary	Metric	Provider	Q5: May-Jul 2011 (captured on 1st of Aug 2011)	Q6: Aug-Oct 2011 (captured on 1st of Nov 2011)	Q7: Nov-Jan 2011-2012 (captured on 1st of Feb 2012)	Q8: Feb-Apr 2012 (captured on 1st of May 2012)
PO3	Sustainable support for Heavy User Communities	Number of users from HUC VOs (M.SA1.Size.7)	Calculated from M.NA3.9 by UCST. Number includes HEP, LS, CC, AA, ES, Fusion	Total : 9,672 (Jul. 28) HEP : 7224 LS : 963 CC : 529 AA : 502 ES : 368 Fusion : 86	Total : 9,870 (Nov. 16) HEP : 7584 LS : 1071 CC : 210 AA : 586 ES : 325 Fusion : 94	Total : 10856 (Feb. 8) HEP : 8130 LS : 1093 CC : 609 AA : 615 ES : 314 Fusion : 95	Total : 11011 (May 1) HEP : 8194 LS : 1172 CC : 608 AA : 617 ES : 324 Fusion : 96
PO4	Addition of new User Communities	Number of users from non-HUC VOs	Calculated from M.NA3.9 by UCST	Total : 5840 (Jul. 28) Computer Sci. and Math. : 30 Multidisciplinary : 2618 Other : 3222	Total : 6411 (Nov. 16) Computer Sci. and Math. : 42 Multidisciplinary : 2959 Other : 3410	Total : 7418 (Feb. 8) Computer Sci. and Math. : 40 Multidisciplinary : 3323 Other : 4055	Total : 7296 (May 1) Computer Sci. and Math. : 48 Multidisciplinary : 3190 Other : 4058