Difference between revisions of "EGI-InSPIRE:MS108 GGUS"
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|O_Task_name = Helpdesk system | |O_Task_name = Helpdesk system | ||
|O_Task_assessment = write here | |O_Task_assessment = write here | ||
|O_Task_score = | |O_Task_score = 4 | ||
|O_Task_howtoimprove = write here | |O_Task_howtoimprove = write here | ||
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Revision as of 15:31, 10 March 2011
Notes to contributors
Assessment: (Provide an assessment of the delivery of services over the past year from a managerial perspective; highlight positive areas and areas for improvement; do not include future plans; text should be roughly 1-2 paragraphs)
Score: (assign a numerical score from 1 to 5 with a succinct explanation of what needs to be improved to increase your score – remove numerical description references upon completion) 1 = An unacceptable level of service was delivered
2 = A level of service that was below expectations was delivered
3 = An acceptable service level has been delivered
4 = A level of service that exceeded expectations was delivered, but there is scope for even further improvement
5 = An excellent service has been delivered that should be considered as best practice
# | Name | Assessment | Score | How to Improve |
---|---|---|---|---|
# | Helpdesk system | write here | 4 | write here |