GGUS:Information System Development FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Information System Development SUPPORT UNIT
- Responsible Unit
- Information System Development
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Information System Development Support?
To answer tickets related to the information system development.
For which components does Information System Development provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to Information System Development Support?
unknown
Are tickets typically solved in Information System Development Support or reassigned elsewhere?
unknown
Who is responsible for Information System Development Support?
Laurence Field, CERN
What documentation is available on Information System Development Support?
http://twiki.cern.ch/twiki/bin/view/EGEE/InfoTrouble
What is the usual "Type of Issue" for the tickets of Information System Development?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Information System Development team.
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