EGI-InSPIRE:Inspire-na3
EGI Inspire Main page |
NA3 - User Community Coordination
Work package leader: Steve Brewer, Chief Customer Officer, EGI.eu
Deputy leader: Gergely Sipos, Senior User Community Support Officer, EGI.eu
This page presents a summary of progress with EGI-InSPIRE Work package WP3 - NA3 - User Community Coordination
User support processes
Insert description here (based on D3.1)
Work package structure
Insert a diagram with explanation here
Task specific sections
TNA3.1 - Activity Management
Task leader: Steve Brewer, CCO, EGI.eu
TNA3.2 - User & Community Support Team
Task leader: Steve Brewer, CCO, EGI.eu
TNA3.3 - NGI User Support Teams
Task leader: Gergely Sipos, EGI.eu
TNA3.4 - Technical Services
Task leader: Marios Chatziaggelou, GRNET
Deliverables
Status | Nr. | Title | Lead Partner | PM | Lead Author |
---|---|---|---|---|---|
Internal review | D3.1 | User Community Support Process | CNRS (14), France | 3 | Lead by: Y.Legre, Moderator: ?, Reviewer: ? |
- | D3.2 | Annual Report on EGI's User Community Services | EGI.EU (1) | 11 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
- | D3.3 | User Community Support Process | CNRS (14), France | 15 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | D3.4 | Annual Report on EGI's User Community Services | EGI.EU (1) | 23 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
- | D3.5 | User Community Support Process | CNRS (14), France | 27 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | D3.6 | Annual Report on EGI's User Community Services | EGI.EU (1) | 35 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
- | D3.7 | User Community Support Process | CNRS (14), France | 39 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | D3.8 | Annual Report on EGI's User Community Services | EGI.EU (1) | 47 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
Milestones
Status | Nr. | Title | Lead Partner | PM | Lead Author |
---|---|---|---|---|---|
PMB Review | MS301 | User Support Contacts | INFN (21), Italy | 1 | Lead by: Luciano Gaido, Moderator: Jamie Shiers, Reviewer: Vera Hansper |
PMB Review | MS302 | Training Website | STFC (34), UK | 2 | Lead by: David Fergusson, Moderator: Steven Newhouse, Reviewer: Roberto Barabara |
PMB Review | MS303 | Ported Applications Website | GRNET (16), Greece | 2 | Lead by: ?, Moderator: Jamie Shiers, Reviewer: Sergio Andreozzi |
External Review | MS304 | User Support Metrics | MTA KFKI (18), Hungary | 3 | Lead by: Robert Lovas, Moderator: Catherine Gater, Reviewer: Sergio Andreozzi,Damir Marinovic |
- | MS305 | User Feedback and Recommendations | EGI.EU (1) | 6 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS306 | User Support Contacts | INFN (21), Italy | 14 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS307 | User Support Metrics | MTA KFKI (18), Hungary | 15 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS308 | User Feedback and Recommendations | EGI.EU (1) | 18 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS309 | User Support Contacts | INFN (21), Italy | 26 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS310 | User Support Metrics | MTA KFKI (18), Hungary | 27 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS311 | User Feedback and Recommendations | EGI.EU (1) | 30 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS312 | User Support Contacts | INFN (21), Italy | 38 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS313 | User Support Metrics | MTA KFKI (18), Hungary | 39 | Lead by: ?, Moderator: ?, Reviewer: ? |
- | MS314 | User Feedback and Recommendations | EGI.EU (1) | 42 | Lead by: ?, Moderator: ?, Reviewer: ? |
Deliverable and Milestone Edit & Review process
Quality Assurance process for deliverables and milestones
Time before submission |
State in AMB RT Queue |
RT Ticket Owner |
Material |
---|---|---|---|
6 weeks | ToC | Activity Manager |
Document skeleton created and first version of the document with the table of contents enterted into the document. |
4 weeks | Draft | Activity Manager |
A full draft is available in the repository that has been reviewed within the activity. |
3 weeks | Review | Activity Manager |
A full draft is undergoing internal review within the activity. |
2 weeks | External Review |
Moderator | A review led by a moderator and one reviewer using the document comments form has been completed and responded to by the document authors. This may take multiple cycles. |
2 weeks | AMB Review |
Project Manager |
Document starts being reviewed by the AMB. |
1 week | PMB Review |
Project Director |
Document circulated to the PMB for information. |
Deadline | With EC | Project Finance Officer |
A clean version of the document is in the document repository and made available to the EC. |
Time tables
2010 year
2010 Time Table |
PM1 May |
PM2 June |
PM3 July |
PM4 August |
PM5 September |
PM6 October |
PM7 November |
PM8 December |
---|---|---|---|---|---|---|---|---|
MS301 | MS302 MS303 |
MS304 D3.1 |
MS305 |
2011 year
2011 Time Table |
PM9 January |
PM10 February |
PM11 March |
PM12 April |
PM13 May |
PM14 June |
PM15 July |
PM16 August |
PM17 September |
PM18 November |
PM19 December |
---|---|---|---|---|---|---|---|---|---|---|---|
D3.2 | MS306 | MS307 D3.3 |
MS308 |
2012 year
2012 Time Table |
PM20 January |
PM21 February |
PM22 March |
PM23 April |
PM24 May |
PM25 June |
PM26 July |
PM27 August |
PM28 September |
PM29 November |
PM30 December |
---|---|---|---|---|---|---|---|---|---|---|---|
D3.4 | MS309 | MS310 D3.5 |
MS311 |
2013 year
2013 Time Table |
PM31 January |
PM32 February |
PM33 March |
PM34 April |
PM35 May |
PM36 June |
PM37 July |
PM38 August |
PM39 September |
PM40 November |
PM41 December |
---|---|---|---|---|---|---|---|---|---|---|---|
D3.6 | MS312 | MS313 D3.7 |
2014 year
2014 Time Table |
PM42 January |
PM43 February |
PM44 March |
PM45 April |
PM46 May |
PM47 June |
---|---|---|---|---|---|---|
MS314 | D3.8 |
WP3 events and meetings
Fortnightly telcon meeting for NA3 task and subtask leaders
See agendas and minutes in Indico
F2F meeting for task leaders prior to EGI TF 2010
Morning of Monday 13 September 2010, agenda This meeting is for task leaders only!
F2F meeting for NA3 task leaders prior to EGI TF 2010
Afternoon of Monday 13 September 2010, agenda This meeting is for NA3 task leaders and NGIs with NA3 Global task.
EGI Technical Forum 2010
WP3 (NA3) Sessions
Tuesday, 14 September 2010 User Training - Getting started in EGI Convener: Gergely Sipos NA3/EGI.eu
Wednesday, 15 September 2010 Virtual Research Communities Convener: Stephen Brewer NA3/EGI.eu
Wednesday, 15 September 2010 EGI User Support Services Convener: Marios Chatziangelou NA3/GRNET
Friday, 17 September 2010 NGI User support Teams Convener: Gergely Sipos NA3/EGI.eu
WP3 Partners and effort (Person Months)
(Extracted from EGI-InSPIRE Consortium Agreement v0.992)
Participant Nr. |
Participant Short name / Lead Beneficiary |
WP3 (NA3): User Community Support | Person Months per Effort Type |
Total Person Months | ||||
---|---|---|---|---|---|---|---|---|
TNA3.1
Activity |
TNA3.2
User & Community |
TNA3.3
NGI User |
TNA3.4
Technical |
EGI | NGI | |||
1 | EGI.EU | 36 | 165 | 201 | 201 | |||
2 | UPT | 7 | 19 | 5 | 31 | 31 | ||
3 | IIAP NAS RA | 6 | 6 | 6 | ||||
5 | IPP-BAS | 8 | 8 | 8 | ||||
IPP-BAS | 8 | 8 | 8 | |||||
7 | SWITCH | 4 | 8 | 12 | 12 | |||
ETH Zurich | 2 | 2 | 4 | 4 | ||||
UZH | 2 | 6 | 8 | 8 | ||||
8 | UCY | 3 | 3 | 2 | 8 | 8 | ||
9 | CESNET | 4 | 12 | 12 | 28 | 28 | ||
10 | KIT-G | 6 | 53 | 7 | 66 | 66 | ||
KIT-G | 6 | 36 | 42 | 42 | ||||
DESY | 2 | 7 | 9 | 9 | ||||
JUELICH | 3 | 3 | 3 | |||||
FRAUNHOFER | 12 | 12 | 12 | |||||
12 | CSIC | 15 | 24 | 12 | 27 | 39 | ||
CSIC | 15 | 12 | 3 | 15 | ||||
UPVLC | 24 | 24 | 24 | |||||
13 | CSC | 8 | 16 | 24 | 24 | |||
14 | CNRS | 7 | 36 | 11 | 54 | 54 | ||
CNRS | 4 | 23 | 27 | 27 | ||||
CEA | 5 | 6 | 11 | 11 | ||||
HEALTHGRID | 3 | 8 | 5 | 16 | 16 | |||
15 | GRENA | 6 | 6 | 6 | ||||
16 | GRNET | 47 | 47 | 47 | ||||
GRNET | 34 | 34 | 34 | |||||
IASA | 13 | 13 | 13 | |||||
18 | MTA KFKI | 28 | 4 | 32 | 32 | |||
MTA KFKI | 5 | 4 | 9 | 9 | ||||
BME | 9 | 9 | 9 | |||||
MTA SZTAKI | 14 | 14 | 14 | |||||
19 | TCD | 6 | 4 | 4 | 14 | 14 | ||
20 | IUCC | 2 | 9 | 2 | 13 | 13 | ||
21 | INFN | 12 | 28 | 40 | 40 | |||
INFN | 12 | 28 | 40 | 40 | ||||
22 | VU | 6 | 9 | 15 | 15 | |||
23 | RENAM | 5 | 4 | 9 | 9 | |||
26 | NCF | 6 | 3 | 9 | 9 | |||
FOM | 3 | 1 | 4 | 4 | ||||
SARA | 3 | 2 | 5 | 5 | ||||
27 | SIGMA | 4 | 14 | 9 | 27 | 27 | ||
SIGMA | 4 | 9 | 13 | 13 | ||||
UIO | 7 | 7 | 7 | |||||
URA | 7 | 7 | 7 | |||||
28 | CYFRONET | 22 | 13 | 35 | 35 | |||
CYFRONET | 4 | 4 | 4 | |||||
UWAR | 10 | 7 | 17 | 17 | ||||
ICBP | 8 | 6 | 14 | 14 | ||||
29 | LIP | 6 | 18 | 16 | 12 | 28 | 40 | |
30 | IPB | 12 | 4 | 16 | 16 | |||
31 | ARNES | 4 | 11 | 4 | 19 | 19 | ||
32 | UI SAV | 4 | 17 | 17 | 38 | 38 | ||
33 | TUBITAK ULAKBIM |
8 | 20 | 8 | 36 | 36 | ||
34 | STFC | 24 | 27 | 23 | 28 | 51 | ||
STFC | 12 | 4 | 16 | 16 | ||||
UEDIN | 23 | 23 | 23 | |||||
GLASGOW | 4 | 4 | 4 | |||||
IMPERIAL | 4 | 4 | 4 | |||||
UNIMAN | 4 | 4 | 4 | |||||
36 | UCPH | 20 | 20 | 20 | ||||
38 | VR-SNIC | 9 | 9 | 9 | ||||
KTH | 9 | 9 | 9 | |||||
40 | E-ARENA | 7 | 7 | 7 | ||||
E-ARENA | 7 | 7 | 7 | |||||
42 | ASGC | 37 | 72 | 12 | 121 | 121 | ||
43 | ASTI | 32 | 180 | 8 | 220 | 220 | ||
44 | ITB | 4 | 6 | 10 | 10 | |||
46 | KISTI | 28 | 28 | 28 | ||||
48 | NUS | 8 | 8 | 8 | 24 | 24 | ||
49 | UPM | 8 | 4 | 12 | 12 | |||
50 | NECTEC | 4 | 4 | 4 | ||||
TOTALS | 36 | 439 | 657 | 247 | 296 | 1083 | 1379 |
User Support Services and tools (section under development)
This section should list the support service and resources that EGI provides for users, as well as the list of the shared tools that EGI partners provide for the EGI community to facilitate the work of NGI user support teams. The list is not complete yet, its structure and content will be reviewed soon, based on D3.1.
- List of training events: http://training.egi.eu/index.cfm
- List of registered trainers: http://training.egi.eu/trainers/
- Database of training materials: http://training.egi.eu/material/index.cfm
- Database of EGI applications: http://appdb.egi.eu/
- Trainer registration and profile update form: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
- List of accredited trainers: on an Excel sheet at EGI.eu
- List of Certification Authorities recognised by EGI: http://www.igtf.net/
- List of Virtual Organisations of EGI: http://cic.gridops.org/
- GILDA training Virtual Organisation: https://gilda.ct.infn.it/
- Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
- MTA SZTAKI Application Porting Support Team: http://www.lpds.sztaki.hu/gasuc
- Global Grid User Support: http://www.ggus.org/
- Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
- Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
- Booking the GILDA training Virtual Organisation for a training event: https://gilda.ct.infn.it/request_tutorial/index.php
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
Documents on User support
- Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814