NGI International Task Review MS109 Croatia
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User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | Croatian NGI has no funding in this activity. | 0 | write here |
NA3.3N | U-N-14 U-N-15 | Application Database | Croatian NGI has no funding in this activity. | 0 | write here |
NA3.3N | U-N-16 U-N-17 | Training | Croatian NGI has no funding in this activity. | 0 | write here |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | Croatian NGI has no funding in this activity. | 0 | write here |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | Requirements are submitted by the NGI staff. Site admins use local communication channels to discuss requirements with NGI staff. At the beginning of EGI there was no single point for submitting new requirements (thus the lower score). Staff had to use legacy systems (e.g. savannah), general helpdesk or direct email contact. With the clear definition of RT queue for requirements things greatly improved. | 3 | write here |
SA1.1N | O-N-9 | Operations Coordination | EGI mailing lists are efficient communication channel. In some cases there is a bit overlap between lists which leads to repeated emails, however this is problem of senders not the system itself. We find OMBs useful, but it would be better to make them shorter. Croatian NGI members also regularly attend Grid Operations Meetings. | 4 | Make clear distinction between mailing lists and instruct staff to stick to only specific lists. Make OMBs shorter. It could be possible to move some more technical topics to Grid Operations Meetings and focus on policies and big changes in infrastructure on OMBs. |
SA1.2N | O-N-9 | Security | write here | 0-5 | write here |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | write here | 0-5 | write here |
SA1.4N | O-N-3 | Monitoring | write here | 0-5 | write here |
SA1.5N | O-N-2 | Accounting | write here | 0-5 | write here |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | write here | 0-5 | write here |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | write here | 0-5 | write here |
SA1.8N | O-N-5 O-N-8 | Core Services | write here | 0-5 | write here |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | Croatian NGI has no funding in this activity. | 0 | write here | |
NA2.2N | E-N-2 | Dissemination | Croatian NGI has no funding in this activity. | 0 | write here |