User contributions for Bgrenier
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- 11:43, 28 July 2020 diff hist +107 Policies and Procedures Add an introduction
- 11:35, 28 July 2020 diff hist +72 Template:Information Add an usage example.
- 11:33, 28 July 2020 diff hist +202 SPG:Documents Mention that this page is meant to track development of new policies, providing a link to the central place for policies and procedures.
- 11:14, 28 July 2020 diff hist −5 Policies and Procedures Re-order policies
- 11:08, 28 July 2020 diff hist −82 Policies and Procedures Community Operations Security Policy is replacing VO registration and VO Operations Policy
- 11:03, 28 July 2020 diff hist 0 Policies and Procedures Update AUP link
- 10:55, 28 July 2020 diff hist 0 Policies and Procedures Update Service Operations Security Policy link.
- 11:58, 6 April 2020 diff hist −66 EGI Infrastructure operations oversight Postmordem column was dropped for asana
- 10:41, 16 January 2020 diff hist +1 EGI Infrastructure operations oversight →EGI Foundation Operator on Duty (OD): fix bulet list
- 16:23, 29 November 2019 diff hist −594 EGI Collaboration tools Remove some old links and entries
- 15:58, 29 November 2019 diff hist +409 EGI Collaboration tools →Mailing lists: add short procedure to manage list creation
- 15:48, 28 November 2019 diff hist −7 Eduroam Update URL current
- 13:43, 22 November 2019 diff hist +85 m PROC14 VO Registration →Steps: clarify how to approve VO ID card
- 17:58, 21 November 2019 diff hist +105 PROC14 VO Registration →Steps: specifcy that some steps are dependant on VOMS or check-in usage
- 17:19, 21 November 2019 diff hist −13 PROC14 VO Registration →Steps: Update VO ID card assessment steps
- 15:46, 20 November 2019 diff hist −2 m EGI Services and Service Management Support:Bidding Cosmetics
- 13:29, 19 November 2019 diff hist +13 m 2019-bidding/collaboration-tools →Technical description: add docker info
- 13:27, 19 November 2019 diff hist −31 2019-bidding/collaboration-tools →Technical description: discourse is expected to be operated as part of collab tools too
- 18:39, 18 November 2019 diff hist −75 m 2019-bidding/datamanagement Rephrase support/SL targets similarly to other entries
- 18:38, 18 November 2019 diff hist −66 2019-bidding/platforms Rephrase support/SL targets similarly to other entries
- 18:37, 18 November 2019 diff hist −20 m 2019-bidding/IaaS Orchestration Rephrase support/SL targets similarly to other entries
- 18:35, 18 November 2019 diff hist −22 m 2019-bidding/dyndns Rephrase support/SL targets similarly to other entries
- 18:31, 18 November 2019 diff hist −28 m 2019-bidding/Virtual appliances distribution and management platform →Support: rephrase as others
- 18:30, 18 November 2019 diff hist −18 2019-bidding/Virtual appliances distribution and management platform →Service targets: link to QoS level
- 18:29, 18 November 2019 diff hist −66 m 2019-bidding/Virtual appliances distribution and management platform →Support: rephrase support hours
- 18:28, 18 November 2019 diff hist +79 2019-bidding/umd-cmd-infra Rephrase support entry, add service level target for tickets
- 18:26, 18 November 2019 diff hist −1 m 2019-bidding/aai →Service level targets: fix hierarchy
- 18:25, 18 November 2019 diff hist −31 2019-bidding/aai Move support to the regular place, rename to EGI Helpdesk, simplify link to GGUS support level.
- 18:23, 18 November 2019 diff hist −18 m 2019-bidding/security →Service level targets: rephrase support level
- 18:22, 18 November 2019 diff hist +3 m 2019-bidding/security →Support: rephrase support hours
- 18:21, 18 November 2019 diff hist −2 m 2019-bidding/order-management-human-support Fix headers
- 18:20, 18 November 2019 diff hist +67 2019-bidding/order-management-human-support Clean support/service level entries, rephrase
- 18:19, 18 November 2019 diff hist −84 m 2019-bidding/operations-portal →Service level targets: simplify link to GGUS support level.
- 18:17, 18 November 2019 diff hist +44 2019-bidding/online-ca Put support where it seems it should be, update Service level targets
- 18:14, 18 November 2019 diff hist +109 2019-bidding/monitoring Add Service Level Target for support tickets
- 18:08, 18 November 2019 diff hist −49 m 2019-bidding/messaging-service →Support: rephrase support hours, use Helpdesk.
- 18:06, 18 November 2019 diff hist −58 m 2019-bidding/helpdesk-system →Support: rephrase support hours
- 18:05, 18 November 2019 diff hist −3 m 2019-bidding/service-registry →Support: casing
- 18:03, 18 November 2019 diff hist −57 m 2019-bidding/marketplace →Support: Clarify that support is via EGI Helpdesk
- 18:02, 18 November 2019 diff hist −59 m 2019-bidding/marketplace Simplify link to helpdesk QoS levels.
- 18:00, 18 November 2019 diff hist +102 m 2019-bidding/helpdesk-human-support →Service targets: link to QoS level
- 17:58, 18 November 2019 diff hist −106 2019-bidding/helpdesk-system →Service level targets: drop service request target.
- 17:58, 18 November 2019 diff hist +1 m 2019-bidding/accounting →Service level targets: typo
- 17:54, 18 November 2019 diff hist +8 m 2019-bidding/service-registry →Service level targets: s/GGUS/EGI Helpdesk/
- 17:53, 18 November 2019 diff hist −8 m 2019-bidding/collaboration-tools →Service level targets: s/GGUS/EGI Helpdesk/
- 17:52, 18 November 2019 diff hist +9 m 2019-bidding/attr-mgm →Service level targets: s/GGUS/EGI Helpdesk/
- 17:50, 18 November 2019 diff hist +7 m 2019-bidding/accounting →Service level targets: s/GGUS/EGI Helpdesk/
- 17:49, 18 November 2019 diff hist −18 2019-bidding/umd-cmd-quality-assurance Reorganise support service level
- 17:46, 18 November 2019 diff hist +2 m 2019-bidding/umd-cmd-quality-assurance →Support: rephrase support hours
- 17:45, 18 November 2019 diff hist −23 m 2019-bidding/collaboration-tools →Support: rephrase support hours