Difference between revisions of "EGI-InSPIRE:SA1.6-QR16"
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{{Template: | {{Template:EGI-Inspire menubar}} | ||
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= 1. Task Meetings = <!-- | = 1. Task Meetings = <!-- | ||
Notes. Report here all task-specific meetings held. This includes (a) face-to-face meetings and (b) phone meetings. Make sure that for all task meetings participants are ALWAYS recorded either on indico from the registrants’ list, or in the minutes. | Notes. Report here all task-specific meetings held. This includes (a) face-to-face meetings and (b) phone meetings. Make sure that for all task meetings participants are ALWAYS recorded either on indico from the registrants’ list, or in the minutes. | ||
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=== Support units === | === Support units === | ||
Decommissioned support units<br> | Decommissioned support units<br> | ||
* " | * "Deployment Experts" | ||
New support units<br> | New support units<br> | ||
* " | * "AfricaArabia" | ||
== GGUS web portal == | == GGUS web portal == | ||
* | * Offer the possibility to "Notify" multiple sites at once (no duplication limit) | ||
* Configure the Russian Tier-1 so they receive GGUS ALARMs | |||
* Enabeled shibboleth access to GGUS for EGI users who have an EGI SSO account. | |||
* | * SAVANNAH-GGUS-CMS, new functionality for CMS | ||
* | * CMS specific submit form: | ||
* | * submission possible for all GGUS user | ||
* linked from standard submit ticket form | |||
* directly accessible via URL | |||
* select box TOPS: firstly the cms specific TOPS followed by the list of standard GGUS TOPS | |||
* | * set cc field also for CMS specific TOPS and investigate if it is possible to set cc field also for (some) standard GGUS TOPS | ||
* | * add select box for CMS specific support units | ||
* | * if both notify site and SU are selected, force the user to resolve it, only one can be set. | ||
* team ticket submit form, in order to make the team ticket functionality more usable for CMS | |||
* add specific TOPS for Team members of CMS | |||
* hide MOU menue for Team members of CMS (ChW: not sure here, we might want to keep it.) | |||
* add CMS sites to the select box for Notify Site | |||
* add select box for CMS specific support units | |||
* SAVANNAH-GGUS-CMS: Request for additional CMS specific SUs | |||
* SAVANNAH-GGUS-CMS: "Type of Problem" (ToP) value should entail the appearence of email addresses in the Cc field | |||
A list of changes that come along with the merge of ggus and xgus into a common software platform, see https://savannah.cern.ch/support/index.php?140100 | |||
* | * Migration of the GGUS servers to another subnet to enable replication of data between two locations (campus north/ campus south) | ||
* | * Moved GGUS user database from Mysql to Oracle. | ||
* | * Changed structure of the GGUS user database | ||
* Decommission the old domain gus.fzk.de | |||
* Complete rewriting of the GGUS source code | |||
* Shibboleth authentication has been made available and will be configured until the next release | |||
* Registration process (users don’t receive a random password via mail as before) | |||
* Login page / homepage for public user (no news section or links of the GGUS tools/reports section) | |||
* “Show all open tickets” link in the homepage goes to the search page with special parameters set | |||
* Help message style ( not in separate window as before) | |||
* Slightly changed layout of the web interface | |||
* Different URL's (redirects for the old URLs have been created) | |||
* Remove notification mode "never" (was only used 33 times in 100000 tickets) | |||
* Remove "Mail to anybody" in ticket edit page | |||
* Remove "Training" in the navigation menu | |||
* Remove "LHCOPN helpdesk" | |||
* Remove "Navigation on top" | |||
* Remove in the “Ongoing Worklist & Release notes” page the “Actions planned for next release” | |||
* New location for "Subscribe ticket mode": users can set the notification mode (on solution/every change) at the end of the ticket info page. | |||
* New location for "Subscribe to this ticket": users can subscribe to a ticket at the end of the ticket info page. | |||
* Remove Search ticket -> show/save search as HTML ( still available: CSV and XML format) | |||
* Links on homepage "Show team tickets / alarm tickets": show results in different pages ( they go to the search page with special parameters set). | |||
* Selectable options for "Show my complete ticket list": all, open, assigned_to_me, involved, subscribed, terminated | |||
* Stopped providing the formerly manually created escalation reports for download. | |||
* A link to the WLGC Reports will be added to the start/home/index page. | |||
* Reduced modify section for tickets in status "solved" and "unsolved" | |||
* Removed obsolete fields from ticket submit form | |||
== Alarm tests after GGUS releases == | == Alarm tests after GGUS releases == | ||
Line 81: | Line 115: | ||
|Collaboration of GGUS and XSEDE | |Collaboration of GGUS and XSEDE | ||
|This action has not started yet. | |This action has not started yet. | ||
|} | |} | ||
= 4. Plans for the next period = <!-- provide your text below. PLEASE PROVIDE TEXT IN A GOOD EDITED FORM (NO BULLET LISTS OF SHORT ITEMS THAT REQUIRE EXPANSION WHEN INSERTED IN A REPORT) --> | = 4. Plans for the next period = <!-- provide your text below. PLEASE PROVIDE TEXT IN A GOOD EDITED FORM (NO BULLET LISTS OF SHORT ITEMS THAT REQUIRE EXPANSION WHEN INSERTED IN A REPORT) --> | ||
* See the [https://rt.egi.eu/rt/Dashboards/2636/GGUS-Requirements GGUS requirements queue] in EGI RT. | |||
* | |||
Latest revision as of 19:07, 6 January 2015
EGI Inspire Main page |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
1. Task Meetings
Date (dd/mm/yyyy) | Url Indico Agenda | Title | Outcome |
---|---|---|---|
weekly (phone): Participants Maria Dimou, Pablo Saiz, Helmut Dres, Guenter Grein | https://www.egi.eu/indico/categoryDisplay.py?categId=27 | "shopping list" meeting | traceable at: https://savannah.cern.ch/projects/esc/ and https://rt.egi.eu/rt/Dashboards/2636/GGUS-Requirements |
monthly (web conf): Representatives from Technology Providers, NGIs, GGUS team, WLCG | https://indico.egi.eu/indico/categoryDisplay.py?categId=78 | GGUS Advisory Board (GGUS-AB) meeting | Further development of GGUS system |
need driven | no INDICO URL | one on one meetings with NGI interface developers | testing the interfaces, resolving interface issues |
need driven | no INDICO URL | meetings with EGI-SA2 | definition of the technology support workflows and their implementation |
2. Main Achievements
GGUS structure
Support units
Decommissioned support units
- "Deployment Experts"
New support units
- "AfricaArabia"
GGUS web portal
- Offer the possibility to "Notify" multiple sites at once (no duplication limit)
- Configure the Russian Tier-1 so they receive GGUS ALARMs
- Enabeled shibboleth access to GGUS for EGI users who have an EGI SSO account.
- SAVANNAH-GGUS-CMS, new functionality for CMS
- CMS specific submit form:
- submission possible for all GGUS user
- linked from standard submit ticket form
- directly accessible via URL
- select box TOPS: firstly the cms specific TOPS followed by the list of standard GGUS TOPS
- set cc field also for CMS specific TOPS and investigate if it is possible to set cc field also for (some) standard GGUS TOPS
- add select box for CMS specific support units
- if both notify site and SU are selected, force the user to resolve it, only one can be set.
- team ticket submit form, in order to make the team ticket functionality more usable for CMS
- add specific TOPS for Team members of CMS
- hide MOU menue for Team members of CMS (ChW: not sure here, we might want to keep it.)
- add CMS sites to the select box for Notify Site
- add select box for CMS specific support units
- SAVANNAH-GGUS-CMS: Request for additional CMS specific SUs
- SAVANNAH-GGUS-CMS: "Type of Problem" (ToP) value should entail the appearence of email addresses in the Cc field
A list of changes that come along with the merge of ggus and xgus into a common software platform, see https://savannah.cern.ch/support/index.php?140100
- Migration of the GGUS servers to another subnet to enable replication of data between two locations (campus north/ campus south)
- Moved GGUS user database from Mysql to Oracle.
- Changed structure of the GGUS user database
- Decommission the old domain gus.fzk.de
- Complete rewriting of the GGUS source code
- Shibboleth authentication has been made available and will be configured until the next release
- Registration process (users don’t receive a random password via mail as before)
- Login page / homepage for public user (no news section or links of the GGUS tools/reports section)
- “Show all open tickets” link in the homepage goes to the search page with special parameters set
- Help message style ( not in separate window as before)
- Slightly changed layout of the web interface
- Different URL's (redirects for the old URLs have been created)
- Remove notification mode "never" (was only used 33 times in 100000 tickets)
- Remove "Mail to anybody" in ticket edit page
- Remove "Training" in the navigation menu
- Remove "LHCOPN helpdesk"
- Remove "Navigation on top"
- Remove in the “Ongoing Worklist & Release notes” page the “Actions planned for next release”
- New location for "Subscribe ticket mode": users can set the notification mode (on solution/every change) at the end of the ticket info page.
- New location for "Subscribe to this ticket": users can subscribe to a ticket at the end of the ticket info page.
- Remove Search ticket -> show/save search as HTML ( still available: CSV and XML format)
- Links on homepage "Show team tickets / alarm tickets": show results in different pages ( they go to the search page with special parameters set).
- Selectable options for "Show my complete ticket list": all, open, assigned_to_me, involved, subscribed, terminated
- Stopped providing the formerly manually created escalation reports for download.
- A link to the WLGC Reports will be added to the start/home/index page.
- Reduced modify section for tickets in status "solved" and "unsolved"
- Removed obsolete fields from ticket submit form
Alarm tests after GGUS releases
- Executed the alarm and interface tests after each GGUS release.
3. Issues and Mitigation
Issue Description | Mitigation Description |
---|---|
Collaboration of GGUS and PRACE | This action is postponed as it has only low priority for PRACE at the moment. |
Collaboration of GGUS and XSEDE | This action has not started yet. |
4. Plans for the next period
- See the GGUS requirements queue in EGI RT.