Difference between revisions of "GGUS:FAQ Responsible Units"
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{{GGUS-header|FAQ Responsible Units}} | {{GGUS-header|FAQ Responsible Units}} | ||
*List of FAQs see [[:Category:FAQ Responsible Units (GGUS)]] | |||
== | == Migration == | ||
*The FAQ about responsible units started as FAQ about support units long ago. In March 2011 a new FAQ was started inside the EGI wiki. | |||
* | *The FAQs shall help the TPM to assign tickets and other responsible units to reassign tickets. | ||
*The FAQ is searchable and public. | |||
*The FAQ will not contain e-mail adresses or internal informations. | |||
[[Category: | The fields are | ||
;|Unit= | |||
:Responsible Unit | |||
:This is the name take from the GGUS system, please do not change. | |||
;|E-Mail= | |||
:unused | |||
;|Interface= | |||
:unused | |||
;|purpose= | |||
:What is the purpose of the UNIT? | |||
;|components= | |||
:For which components do you provide support? | |||
;|service quality= | |||
:Which quality of service ([[FAQ GGUS-QoS-Levels|QoS]]) will you provide? | |||
;|assigned by= | |||
:Who will assign tickets to UNIT? This could be TPM or DMSU or ... | |||
;|solved by= | |||
:Are tickets typically solved in UNIT or reassigned elsewhere? | |||
;|responsible= | |||
:Who is responsible for UNIT? This could be a person or an organisation. | |||
;|documentation= | |||
:What documentation is available on UNIT? | |||
;|more= | |||
:What if I have questions which are not dealt with by this FAQ? | |||
:this is optional | |||
;|sortname= | |||
:Name of the UNIT, with first letter upper case and everything else lower case | |||
:this helps sorting the FAQ, please do not change. | |||
== How to change == | |||
*Be a member of the EGI group [[EGIWiki:Ggus-authors|ggus-authors]] | |||
*Replace the content after "="-sign in the appropriate wiki page. | |||
*You can add missing fields, see above (or [[Template:GGUS-FAQ]]) | |||
;Old list | |||
:until March 2011: [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS]. | |||
{{GGUS search}} | |||
*See also [[GGUS:FAQ]] | |||
[[Category:FAQ_Responsible_Units_(GGUS)|!FAQ]] |
Latest revision as of 14:08, 28 October 2019
GGUS wiki / GGUS Documentation
FAQ Responsible Units
- List of FAQs see Category:FAQ Responsible Units (GGUS)
Migration
- The FAQ about responsible units started as FAQ about support units long ago. In March 2011 a new FAQ was started inside the EGI wiki.
- The FAQs shall help the TPM to assign tickets and other responsible units to reassign tickets.
- The FAQ is searchable and public.
- The FAQ will not contain e-mail adresses or internal informations.
The fields are
- |Unit=
- Responsible Unit
- This is the name take from the GGUS system, please do not change.
- |E-Mail=
- unused
- |Interface=
- unused
- |purpose=
- What is the purpose of the UNIT?
- |components=
- For which components do you provide support?
- |service quality=
- Which quality of service (QoS) will you provide?
- |assigned by=
- Who will assign tickets to UNIT? This could be TPM or DMSU or ...
- |solved by=
- Are tickets typically solved in UNIT or reassigned elsewhere?
- |responsible=
- Who is responsible for UNIT? This could be a person or an organisation.
- |documentation=
- What documentation is available on UNIT?
- |more=
- What if I have questions which are not dealt with by this FAQ?
- this is optional
- |sortname=
- Name of the UNIT, with first letter upper case and everything else lower case
- this helps sorting the FAQ, please do not change.
How to change
- Be a member of the EGI group ggus-authors
- Replace the content after "="-sign in the appropriate wiki page.
- You can add missing fields, see above (or Template:GGUS-FAQ)
- Old list
- until March 2011: FAQs about the support units connected to GGUS.
Search
- Please use this link to search inside the GGUS FAQ
- See also GGUS:FAQ