Difference between revisions of "GGUS:DPM Development FAQ"
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|Unit= DPM Development | |Unit= DPM Development | ||
|Interface= H | |Interface= H | ||
|purpose= Supporting the DPM software. The SU operates as a 3rd level support unit for EMI. | |purpose= Supporting the DPM software. The SU operates as a 3rd level support unit for EMI. | ||
|components= DPM (Disk Pool Manager) software | |components= DPM (Disk Pool Manager) software | ||
|service quality= [[FAQ_GGUS-QoS-Levels]] | |||
|responsible=The gLite Data Management Product Team | |responsible=The gLite Data Management Product Team | ||
|assigned by=Tickets are usually assigned by the | |assigned by=Tickets are usually assigned by the DMSU | ||
|documentation= | |documentation= | ||
* https://svnweb.cern.ch/trac/lcgdm | * https://svnweb.cern.ch/trac/lcgdm | ||
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|sortname=Dpm development | |sortname=Dpm development | ||
|solved by=Tickets are usually solved by the Unit | |solved by=Tickets are usually solved by the Unit | ||
|type of issue=Data Management | |||
}} | }} |
Latest revision as of 18:22, 20 November 2015
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR DPM Development SUPPORT UNIT
- Responsible Unit
- DPM Development
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the DPM Development Support?
Supporting the DPM software. The SU operates as a 3rd level support unit for EMI.
For which components does DPM Development provide support?
DPM (Disk Pool Manager) software
Which quality of service (QoS) will you provide?
Who will assign tickets to DPM Development Support?
Tickets are usually assigned by the DMSU
Are tickets typically solved in DPM Development Support or reassigned elsewhere?
Tickets are usually solved by the Unit
Who is responsible for DPM Development Support?
The gLite Data Management Product Team
What documentation is available on DPM Development Support?
What is the usual "Type of Issue" for the tickets of DPM Development?
Data Management
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the DPM Development team.
Search
- Please use this link to search inside the GGUS FAQ