Difference between revisions of "GGUS:ELOG Operations Interface FAQ"
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(Created page with "{{GGUS-Interfaces |Unit=ELOG Operations |Updated=2012-07-18 |link=https://cern.service-now.com/ |tech-name-of-tool=Service Now (SNOW) |tech-prog-lang=n.a. |tech-redundancy=No |te...") |
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|tech-redundancy=No | |tech-redundancy=No | ||
|tech-docu-link=n.a. | |tech-docu-link=n.a. | ||
|transfer-from-ggus= | |transfer-from-ggus= Tickets concerning DPM Development are routed to the CERN ticketing system. See [[GGUS:ROC CERN Interface FAQ]] for details. | ||
|transfer-to-ggus= | |transfer-to-ggus= Tickets concerning DPM Development are routed to the CERN ticketing system. See [[GGUS:ROC CERN Interface FAQ]] for details. | ||
|field-mapping=n.a. | |field-mapping=n.a. | ||
|Comments=See [[GGUS:ROC CERN Interface FAQ]] for details. | |Comments=See [[GGUS:ROC CERN Interface FAQ]] for details. | ||
}} | }} | ||
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Revision as of 10:03, 22 January 2013
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ for the Interface between GGUS and ELOG Operations Ticketing System
Reference link
Technical details
- Name of the Tool
- Service Now (SNOW)
- Programming language
- n.a.
- Redundancy
- No
- Help, Documentation, Example code
- n.a.
Data transfer from GGUS to ELOG Operations ticketing system
Tickets concerning DPM Development are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.
Field mapping create from GGUS to ELOG Operations
unknown
Field mapping modify from GGUS to ELOG Operations
unknown
Data transfer from ELOG Operations ticketing system to GGUS
Tickets concerning DPM Development are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.
Field mapping create from ELOG Operations to GGUS
unknown
Field mapping modify from ELOG Operations to GGUS
unknown
Attachments
unknown
Comments
See GGUS:ROC CERN Interface FAQ for details.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket
indicating that it should be directed at the GGUS team.
Search
- Please use this link to search inside the GGUS FAQ