Difference between revisions of "EGI-InSPIRE:NA2.5 Metrics Y3"
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'''This page lists EGI-InSPIRE NA2.5 metrics for <font color="red">project year three</font> (May 2012 - April 2013)''' | '''This page lists EGI-InSPIRE NA2.5 metrics for <font color="red">project year three</font> (May 2012 - April 2013)''' | ||
[[WP3: User Community Coordination#Metrics|All | [[WP3: User Community Coordination#Metrics|All NA2.5 metrics are available here]] | ||
<br> __TOC__ | <br> __TOC__ |
Revision as of 15:07, 25 July 2012
This page lists EGI-InSPIRE NA2.5 metrics for project year three (May 2012 - April 2013)
All NA2.5 metrics are available here
Activity level metrics
The following metrics were collected by the NA3 activity for the EGI-InSPIRE Quarterly Reports every three months :
Metric ID (scope) | Metric | Explanation | Task | Query example (where applicable) | Q9: May-Jul 2012 (value on 1st of August 2012) | Q10: Aug-Nov 2012 (value on 1st of October 2012) | Q11: Oct-Dec 2012 (value on 1st of January 2013) | Q12: Jan-Mar 2013 (value on 1st of May 2013) |
---|---|---|---|---|---|---|---|---|
M.NA2.17 |
Uptime of User Support Services:
|
Collected by EGI.eu UCST from Nagios monitor | TNA2.5 | training: ? % AppDB: ? % CRM: |
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M.NA2.18 | Visitors of User Support services:
|
Including gadget traffic where possible. Expected tools:
|
TNA2.5 | IASA Piwik | ||||
M.NA2.19 | Number of items per category in the Applications Database |
Total number of items on the last day of the quarter. Collected by UCST from the AppDB Admin interface |
TNA2.5 | |||||
M.NA2.20 | Number of items in the Training Marketplace:
|
Reported by STFC |
TNA2.5 | |||||
M.NA2.21 | Number of new items per category in the CRM system |
Accounts, Contacts, Conversations reported by Ibergrid. Conversations stored in
|
TNA2.5 |
The MS304 "User Support Metrics" milestone document provides a discussion forum on the metrics that should be captured about user support. This document is formally updated in July 2011 (MS307), July 2012 (MS310) and July 2013 (MS313).
Strategic metrics
The following activity (NA3) metrics are aligned against the project’s objectives.
Project Objectives |
Objective Summary |
Metric | Provider |
PY 4 Targets |
Q9: May-Jul 2012 (value on 1st of August 2012) | Q10: Aug-Nov 2012 (value on 1st of October 2012) | Q11: Oct-Dec 2012 (value on 1st of January 2013) | Q12: Jan-Mar 2013 (value on 1st of May 2013) |
---|---|---|---|---|---|---|---|---|
Perspective: Learning & Growth Develope technical expertise:
|
Develope the human capital within the EGI ecosystem. This should have a positive impact on the technical effectiveness and capacity of the EGI ecosystem and the support that can be offered locally to all stakeholders. |
PO1: Number of NGI supported training/tutorial attendee days undertaken at NGI events a year.
PO2: Number of EGI.eu supported training/tutorial attendee days undertaken through EGI Forums and dedicated events a year. NB: An event that lasted for 2 days that had 25 attendees would contribute 50 attendee training days. |
PO1 & PO2: 1000 (1500) (2000) 100 (200) (300) |
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Perspective: Beneficiaries Easy and reliable access to the services that meet the needs of researchers:
|
Increase number of researchers and the diversity of research communities who rely on EGI for performing their data driven research |
PO3: Number of researchers using EGI’s resources (either directly or through affiliated services – i.e. portals or integrated research infrastructures) PO4: Number of relevant software items registered in the EGI AppDB PO5: Number of relevant training materials and resources in the EGI Training Marketplace |
PO3: 22,000 (25,000) (27,000) 500 (700) (800)
PO4 & PO5: 450 |