FAQ FOR Cloud Container Compute SUPPORT UNIT
Responsible Unit: Cloud Container Compute
Helpdesk: GGUS (Operations Helpdesk by TPM)
What is the purpose of the Cloud Container Compute Support?
To support the users of the Cloud Container Compute service
For which components does Cloud Container Compute provide support?
Rancher, Harbor and Kubernetes cluster available as part of he service
Which quality of service (QoS) will you provide?
Who will assign tickets to Cloud Container Compute Support?
Any user of the Cloud Container Compute service.
Are tickets typically solved in Cloud Container Compute Support or reassigned elsewhere?
Typically solved within the Cloud Container Compute support
Who is responsible for Cloud Container Compute Support?
MUNI and EGI Foundation staff supporting the service.
What documentation is available on Cloud Container Compute Support?
https://docs.egi.eu/users/compute/cloud-container-compute/
What is the usual "Type of Issue" for the tickets of Accounting Portal?
Computing Services
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Cloud Container Compute support team.