TermReturn Time Objective Level
AbbreviationRTO Level

Period of time following an incident within which a product or service must be resumed, or activity must be resumed, or resources must be recovered. The following levels are defined in the context of EGI:

  • VERY SHORT: up to 1 day
  • SHORT: up to 2 days
  • MEDIUM: up to 5 days
  • LONG: more than 5 days 

SourceISO 22301
Last updated