Pages - EGIHLPDSK - EGI Confluence

Multiple Tickets to many Sites ( Multisite Ticket)

2024 Dec 03 • created by Pavel Weber

ALARM Ticket to Tier-1 Site

2024 Dec 03 • created by Pavel Weber

Team Ticket to Site

2024 Nov 21 • created by Pavel Weber

GGUS Ticket to Site

2024 Nov 21 • created by Pavel Weber

Ticket Submission

2024 Nov 21 • created by Pavel Weber

Ticket Management

2024 Nov 21 • created by Pavel Weber

EGI/WLCG Helpdesk Migration Status

2024 Nov 21 • updated by Pavel Weber • view change

Mini-Admin Guide

2024 Nov 11 • updated by Pavel Weber • view change

GGUS Role Management

2024 Nov 11 • created by Pavel Weber

Support Unit Setup (not for NGIs, ROCs and Sites)

2024 Nov 05 • updated by Aliaksei Hrynevich • view change

Support Unit Setup (not for NGIs, ROCs and Sites)

2024 Nov 02 • updated by Pavel Weber • view change

GGUS Support Units

2024 Nov 02 • updated by Pavel Weber • view change

First Steps Guide for New GGUS Users ( start here)

2024 Oct 02 • updated by Pavel Weber • view change

Roles and Permissions Guide

2024 Sep 28 • created by Pavel Weber

Helpdesk Description

2024 Sep 28 • created by Pavel Weber

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