Tools/Manuals/TS73

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Globus error 155: the job manager could not stage out a file

Full message

$ glite-wms-job-logging-info -v 2 https://wms221.cern.ch:9000/aFtw9svc7vBkj3GnvCHwOC

[...]
Event: Done
[...]
- Exit code                  =    1
[...]
- Reason                     =    Got a job held event, reason:
  Globus error 155: the job manager could not stage out a file
- Source                     =    LogMonitor
[...]
- Status code                =    FAILED
[...]

Diagnosis

This problem typically occurs if the submitting WMS cannot be called back by the CE. This either means that the WMS has its GLOBUS_TCP_PORT_RANGE ill- or undefined (at least for the Condor processes), or that some (campus/department/node) firewall is blocking outside access to the port range. (Or the CE might mistakenly restrict outgoing connections.)

Note: if the problem is intermittent between the same endpoints, refer to gridftp works only once within a minute or so.

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