Tools/Manuals/TS63

From EGIWiki
Jump to: navigation, search
Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Documentation menu: Home Manuals Procedures Training Other Contact For: VO managers Administrators

Contents



Back to Troubleshooting Guide


submit-helper script ... gave error: cache export dir ...

Full message

A command like

globus-job-run my-CE/jobmanager-lcgpbs -q ops /bin/hostname

returns an error like:

submit-helper script running on host lxb1761 gave error: cache_export_dir
(/home/dteam002/.lcgjm/globus-cache-export.Of5sOd) on gatekeeper did not
contain a cache_export_dir.tar archive

Diagnosis

The WN cannot do a globus-url-copy back to its CE (needed by the "lcg" jobmanagers). There can be various causes; see below for possible solutions. To test globus-url-copy on the WN, the admin can imitate this example:

scp /tmp/x509up_u`id -u` root@my-WN:/tmp/test_proxy
chown dteam050 /tmp/test_proxy
su - dteam050
export X509_USER_PROXY=/tmp/test_proxy
globus-url-copy file:/etc/group gsiftp://my-CE/tmp/test.$$

If there is an error, use the -dbg option to get more details, if needed.

Solution

The error message from globus-url-copy will usually explain the problem.

Possible causes include:

globus-job-run my-CE /usr/bin/id
globus-url-copy file:/etc/group gsiftp://my-CE/tmp/test.$$
globus-job-run my-CE /bin/ls -l /tmp/test.$$
Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox
Print/export