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NGI International Task Review MS109 Norway

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This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering User requirements are gathered with a yearly user survey and in direct interaction with users. 3 -
NA3.3N U-N-14 U-N-15 Application Database AppDB has been populated, but is not in active use. 3 Better dissemination of the AppDB to users.
NA3.3N U-N-16 U-N-17 Training Training sessions on demand and during a yearly HPC conference. 3 More focus on grid in user training.
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy Consultancy is done through RT Helpdesk system. 4 -

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering your assessment here 4 how to improve
SA1.1N O-N-9 Operations Coordination Operations are coordinated with NDGF, where NGI_NO takes part in an Operator rotation schedule. 4 Involving national sites more in operations.
SA1.2N O-N-9 Security We have a good collaboration with head of security in NDGF and information about vulnerabilities is propagated appropriately. 5 -

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout Sites are running ARC and not part of EGI Software Rollout yet. One site is EA for ARC. 4 Adopt EGI Software Rollout procedures.
SA1.4N O-N-3 Monitoring Monitoring through two different Nagios instances is provided by NDGF, Norway provides technical support when needed. 5 -
SA1.5N O-N-2 Accounting Accounting is done with SGAS and sent to NDGF, who in turn make sure it is reported. 5 -
SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal We are using the central services. - -
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk There is no need for interfacing national and global ticketing systems due to the low load. All users use the national support system. 5 -
SA1.8N O-N-5 O-N-8 Core Services We run a sBDII and a VOMS on behalf of NDGF. These are in the process of being migrated to another site within Norway. The sBDII is sort of a hack to allow ARC to show up in the EGI world of gLite and we look forward to better interoperability in the future. 4 -

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development Participating in EGI Council/InSPIRE CB meetings. 5 -
NA2.2N E-N-2 Dissemination EGI training, user forums etc are disseminated to the users. 3 -