NGI DE:GOP-2013/Operation Procedures

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Draft - not an approved document

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NGI-DE wiki / NGI-DE GOP


GOP-2013/Operation Procedures


General Policies

Operation Procedures

The purpose of a procedure is to define the related workflow. They are periodically reviewed.

NGI-DE is part of EGI. The following EGI procedures approved by the OMB are part of the GOP.

EGI Operational Procedures are prescriptive documents that describe step-by-step processes involving several partners.

Number Title Comment Area Relevant to
EGI-PROC 01 Grid Oversight Escalation Procedure Operations ticket escalation Ticket Management Resource Centre Administrators, Operations Centres, COD
EGI-PROC 02 Operations Centre Creation Step-by-step instructions on how to create a new Operations Centre Operations Centre Management Operations Centres, COD
EGI-PROC 03 Operations Centre decommissioning Step-by-step instructions on how to decommission an Operations Centre Operations Centre Management Operations Centres, COD
EGI-PROC 04 Quality verification of monthly availability and reliability statistcs Instructions RODs and Operations Centres on how to handle justification for poor monthly performance through GGUS Availability and Monitoring Resource Centre Administrators, Operations Centres, COD
EGI-PROC 05 Validation of a Operations Centre Nagios This procedure is part of the Operations Centre creation procedure. Availability and Monitoring Operations Centres, COD
EGI-PROC 06 Setting a Nagios test status to OPERATIONS A Nagios probe is set to OPERATIONS when its results are used to generate notifications for the Operations Dashboard. This procedure details the steps to turn a Nagios test to OPERATIONs. Availability and Monitoring Operations Centres, COD
EGI-PROC 07 Adding new probes to SAM Addition of new OPS Nagios probes to the SAM release. Availability and Monitoring Resource Centre Administrators, Operations Centres, COD
EGI-PROC 08 Management of the EGI OPS Availability and Reliability Profile Request of a OPS EGI Availability and Reliability profile. A change in the profile is needed every time a new Nagios test needs to be added/removed to/from the profile, in order to have its results included/removed in/from Availability and Reliability monthly statistics. Availability and Monitoring Resource Centre Administrators, Operations Centres, COD
EGI-PROC 09 Resource Centre Registration and Certification Procedure Registration of a new Resource Centre in the GOCDB Resource Centre Management Resource Centre Administrator, Operations Centres
EGI-PROC 10 Recomputation of monitoring results and availability statistics Notification of problems with the monitoring results gathered by SAM and to request a recomputation of results and the related availability and reliability statistics Availability and Monitoring Resource Centre Administrators, Operations Centres
EGI-PROC 11 Resource Centre Decommissioning Procedure Decommissioning of a Resource Centre before it is turned into CLOSED in GOCDB Resource Centre Management Resource Centre Administrator, Operations Centres
EGI-PROC 12 Production Service Decommissioning Procedure Decommissioning of a EGI production service Resource Centre Management Resource Centre Administrator, Operations Centres
EGI-PROC 13 VO Deregistration Procedure Decommissioning of a Virtual Organization supported by the European Grid Infrastructure VO Management VO Managers, Operations Manager
EGI-PROC 14 VO Registration Procedure Registration of a Virtual Organization to the European Grid Infrastructure VO Management VO Managers, Operations Manager
EGI-PROC 15 Resource Center renaming Procedure A procedure for directly renaming a Resource Center. Resource Centre Management Resource Centre Administrator, Operations Centres