EGI-InSPIRE:Sa1 2012-11-07

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Progress of SA1 issues

Nothing new to report


SA1.1 Activity Management

SA1.2 Security

EGI CSIRT analysis of late upgrade plans (gLite middleware upgrade campaign)

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Usual trickle of support issues from sites upgrading to EMI versions of the apel client from glite. Usually caused by not reading the release notes.

More sites publishing UserDNs - down from 83 to 72 this week. While getting sites to publish UserDNs is good, there is a significant load on the service and staff of then having these sites republish old data with UserDNs. The APEL team do not think this is supportable and we should move forward with new sites publishing and not ask them to backdate.

SA1.6 Helpdesk

SA1.7 Support

Software Support

All the tickets processed this week have local impact, no general issues to report.

DMSU tickets flow Oct 28 -- Nov 4
assigned 13
back to tpm 0
reassigned to 3rd level 6
solved 5
open DMSU tickets status
assigned 0
in progress 4
waiting for reply 6
on hold 2

Network Support

No report received

SA1.8 Availability and core services

Catch All Core Services & A/R reports



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