EGI-InSPIRE:Sa1 2012-10-24

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Progress of SA1 issues

(SA1) integration of Albania: the site administrators participated to TF12 training and promised progress in the set up of a grid site (SA1) PQ8 Grid software maintenance and support. Waiting for TCB discussions


SA1.1 Activity Management

Main activity of the last 7 days was the coordination of activities around the decommissioning of unsupported software, followup of missing/incomplete probes, procedures for ticketing of sites and related escalation

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Worked with a number of sites to publish UserDNs.

NDGF now publishing from SGAS via SSM in production.

Final testing of DGAS with SSM.

SA1.6 Helpdesk

SA1.7 Support

Software Support

Working smoothly, no specific issues to report. 
DMSU tickets flow Oct 14 -- Oct 20
assigned 16
back to tpm 0
reassigned to 3rd level 12
solved 3
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 4
on hold 2

Network Support

SA1.8 Availability and core services



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