GGUS:WLCG HammerCloud FAQ

From EGIWiki
Jump to: navigation, search
GGUS-logo.jpg

GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG HammerCloud SUPPORT UNIT
Responsible Unit
WLCG HammerCloud
Helpdesk 
GGUS (Operations Helpdesk by TPM)

Contents

What is the purpose of the WLCG HammerCloud Support?

The support unit handles any requests related to the HammerCloud, a functional and stress testing framework currently configured for ATLAS, CMS and LHCb

For which components does WLCG HammerCloud provide support?

HammerCloud framework [1]

Which quality of service (QoS) will you provide?

n.a.

Who will assign tickets to WLCG HammerCloud Support?

Tickets are usually assigned by the TPM

Are tickets typically solved in WLCG HammerCloud Support or reassigned elsewhere?

Tickets are usually solved by the Unit

Who is responsible for WLCG HammerCloud Support?

wlcg-monitoring@cern.ch

What documentation is available on WLCG HammerCloud Support?

[2]

What is the usual "Type of Issue" for the tickets of WLCG HammerCloud?

Monitoring

Comments

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the WLCG HammerCloud team.

Search


Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox
Print/export