GGUS:WLCG Squid Operations FAQ

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FAQ FOR WLCG Squid Operations SUPPORT UNIT

Responsible Unit
WLCG Squid Operations
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the WLCG Squid Operations Support?

To help grid site administrators with squid-related issues.

For which components does WLCG Squid Operations provide support?

squid, frontier-squid, squid monitoring

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to WLCG Squid Operations Support?

Ticket submitters

Are tickets typically solved in WLCG Squid Operations Support or reassigned elsewhere?

Solved in WLCG Squid Operations Support.

Who is responsible for WLCG Squid Operations Support?

wlcg-squid-ops@cern.ch which is staffed by ATLAS and CMS

What documentation is available on WLCG Squid Operations Support?

WLCG Squid Registration page

What is the usual "Type of Issue" for the tickets of WLCG Squid Operations?

Operations

Comments

What if I have questions which are not dealt with by this FAQ?

Submit a GGUS ticket and Assign to support unit WLCG Squid Operations

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