GGUS:REBUS Interface FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ for the Interface between GGUS and REBUS Ticketing System
Reference link
Technical details
- Name of the Tool
- Service Now (SNOW)
- Programming language
- n.a.
- Redundancy
- No
- Help, Documentation, Example code
- n.a.
Data transfer from GGUS to REBUS ticketing system
Tickets concerning REBUS are routed to the CERN ticketing system. See GGUS:SNOW_Interface_FAQ for details.
Field mapping create from GGUS to REBUS
unknown
Field mapping modify from GGUS to REBUS
unknown
Data transfer from REBUS ticketing system to GGUS
Tickets concerning REBUS are routed to the CERN ticketing system. See GGUS:SNOW_Interface_FAQ for details.
Field mapping create from REBUS to GGUS
unknown
Field mapping modify from REBUS to GGUS
unknown
Attachments
unknown
Comments
See GGUS:SNOW_Interface_FAQ for details.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket
indicating that it should be directed at the GGUS team.
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