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EGI-InSPIRE:MS108 documentation

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Notes to contributors

Assessment: (Provide an assessment of the delivery of services over the past year from a managerial perspective; highlight positive areas and areas for improvement; do not include future plans; text should be roughly 1-2 paragraphs)

Score: (assign a numerical score from 1 to 5 with a succinct explanation of what needs to be improved to increase your score – remove numerical description references upon completion) 1 = An unacceptable level of service was delivered

2 = A level of service that was below expectations was delivered

3 = An acceptable service level has been delivered

4 = A level of service that exceeded expectations was delivered, but there is scope for even further improvement

5 = An excellent service has been delivered that should be considered as best practice

Table 4: EGI Global task assessment:Coordination of documentation
# Name Assessment Score How to Improve
# Coordination of documentation There was a slow start to this task, primarily as it has been difficult to get NGIs interested in providing staff for this work. (Notably, 4 NGIs have been consistantly available, others (3 or 4), periodically). (The task is designated at a 0.5 FTE, but, as stated in the initial bid for this task, the first year has shown a heavier load than expected. Currently, the load is somewhere between 0.7 and 0.8 FTE. There is sufficient load for a full FTE.)

On a more positive note, however, there have been positive outcomes, among the more notable: a Site Certification Procedure is 99% completed, a lot of work has gone into structuring the Best Practices, some of the information from the GOCWIKI has already been transfered to the EGI wiki, and the wiki pages have undergone transformation to a more uniform and readable style.

3 Have more NGIs provide active participation in the tasks. The number of people involved should increase by a factor of 4 or 5!