2016-bidding/Marketplace and Resource allocation

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Contents


Go back to the EGI Core Activities Bidding page.


Introduction

This activity will run the EGI systems and underpinning human processes necessary to enable discovery, selection and access to services of the EGI external catalogue (https://www.egi.eu/services/). This will comprise handling of service requests including pay-for-use services, authentication and authorization processes of long-tail of science, users brokering, compute/storage resource matchmaking and SLA/OLA negotiations.

Technical description

This activity will run the services and the processes that support the workflow from service discovery to access:

Coordination

The activity will coordinate with:

Operations

The activity will take care of the daily operations and maintenance of the following tools:

The above-mentioned list of systems may be subject to changes and additional information on technical specification will be provided to the interested partners by December 2016.

Tools may require sub-components: e.g. authentication modules, database back-end, therefore services require multiple hosts (a good approximation is 2 for each service).

Maintenance

Support

Support will be provided to the end users and to the service providers through dedicated GGUS support unit(s).

The activity will also maintain the policies and documentation needed for the Marketplace.

Service level targets

Response to incident records in GGUS within support hours: Medium (see https://wiki.egi.eu/wiki/FAQ_GGUS-PT-QoS-Levels#Medium_service)

Availability of the technical services: Availability 90%, Reliability 95%

Effort

Bids planning a total effort of 12 Person Months/year would allow these services and activities to be addressed appropriately.

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