WI05 Unresponsive NGI escalation
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Escalation procedure in case of unresponsive NGI
In case of not responding NGI:
- 1st notification in GGUS
- (after a week) 2nd notification + NGI manager list (from GOC DB) in 'Involve others' in GGUS
- (after a week) email to operations@egi.eu
- Operational escalation by Malgorzata K
- Political escalation by Peter S