Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "VT Intelligence Collection"

From EGIWiki
Jump to navigation Jump to search
Line 58: Line 58:
## VT members to answer a set of related questions at [[NGI_community_interactions]]
## VT members to answer a set of related questions at [[NGI_community_interactions]]
## VT members to provide feedback on the questions that emerged from the answers: [[NGI_community_interactions#Questions_emerged_from_NGIs.27_answers]].  
## VT members to provide feedback on the questions that emerged from the answers: [[NGI_community_interactions#Questions_emerged_from_NGIs.27_answers]].  
# Configure CRM system for NGIs to record information about interactions with user communities
|
|
VTP_Resources =  
VTP_Resources =  
   
   
}}
}}

Revision as of 15:50, 13 January 2012

General Project Information

  • Leader: Gergely Sipos, EGI.eu
  • Mailing List: vt-egi-intelligence-collection@mailman.egi.eu
  • Status: Active
  • Start Date: 10/Nov/2011
  • End Date: When output is reached
  • Meetings: Minutes of first meeting

Motivation

We need a process to capture and analyse conversations that NGIs have with scientific communities. These processes could help EGI to

  • know who we (as a community) talk to
  • see the big picture of collaborations between NGIs and scientific communities
  • identify commonalities and faciliate the reuse of best practices.

The participants of this VT will act as the guinea pigs to develop and test this data gathering process and then act as the reviewers to improve the process based on their own experience of using it. The refined process will then be circulated to all of the NILs in order to complete the data gathering exercise across EGI.

Output

The expected output of this project is a process which can be communicated to EGI staff (NGI & EGI.eu) so that when they talk to user communities (informally or at meetings) they record the conversation so that a European wide picture of activity and prospects can be built up. The process is envisaged to be implemented and run within a CRM (Customer Relationship Management) system which is currently under setup by Ibergrid for EGI.

One specific example of using the process will be gathering and recording information about ESFRI projects. This ESFRI intelligence gathering exercise will take the process developed by this project and the ESFRI contact list developed by another project (ESFRI Contact List Virtual Team) as its inputs.

Tasks

The required output for the project will be achieved by the following tasks:

  • Define what we (an an NGI, or as a community) would like to know about the conversations of NGIs and scientific communities? --> Ongoing: NGI_community_interactions
  • Define a storage to share these instructions with the NGIs (Can the CRM be used for this?)
  • Define a storage where NGIs can capture the conversations with the expected details. (Can CRM be used for this?)

Requirements:

  • The process should be flexible enough so it can be used in various interview and conversation situations;
  • The process should be simple enough so it does not cause an overhead for interviewers;
  • The process should result information that can be processed later.

Members

  • EGI.eu:
    • Gergely Sipos
  • NGIs - confirmed:
    • Finland: Vera Hansper
    • France: Genevieve Romier
    • Germany: Torsten Antoni
    • Hungary: Szabolcs Hernath, Robert Lovas, Agnes Szeberenyi
    • Lithuania: Jelena Tamuliene
    • Poland: Mariusz Sterzel
    • Portugal: Goncalo Borges, Joao Pina
    • Slovakia: Jolana Sebestyenova, Peter Kurdel
    • Spain: Miguel Angel Nunez-Vega
    • Switzerland: Sergio Maffioletti
    • United Kingdom: Claire Devereux
  • NGIs - unconfirmed:
    • The Netherlands: Tom Visser

May join:

  • SE
  • MC

Resources

Progress

  1. Define what we (an an NGI, or as a community) would like to know about the conversations of NGIs and scientific communities?
    1. VT members to answer a set of related questions at NGI_community_interactions
    2. VT members to provide feedback on the questions that emerged from the answers: NGI_community_interactions#Questions_emerged_from_NGIs.27_answers.
  2. Configure CRM system for NGIs to record information about interactions with user communities