User:Pslizik/Structure

Operations

• • • HEP SPEC06

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• http://wiki.egi.eu/Operations
  • http://wiki.egi.eu/Operations/Joining_the_team (Howto become an operations team member - first-timer: get Grid Cert., register into dteam VO, subscribe to mailinglists, register into GGUS, request GOCDB access, become familiar with the following manuals: ...) - Probably to be included in Howto_become a ROC, a COD, a 1st-liner..

• http://wiki.egi.eu/Operations/Downtimes (Should this be a separate entity, or should it go under Operations/GOCDB/Downtimes?)
  • http://wiki.egi.eu/Operations/Downtimes/Declaring (both as a site administrator and as a ROD for urgent matters)
  • http://wiki.egi.eu/Operations/Downtimes/Extending
  • http://wiki.egi.eu/Operations/Downtimes/Cancelling

• http://wiki.egi.eu/Operations/Monitoring/ (Maybe Operation/Nagios would be better - more specific. Or maybe not.)
  • http://wiki.egi.eu/Operations/Monitoring/Stuff (Howto set Nagios test an operations test - https://wiki.egi.eu/wiki/Operations:Procedure_for_setting_Nagios_test_operational_for_COD)

• http://wiki.egi.eu/Operations/Tickets (Should this be here or should it go onder Operations/GGUS/Tickes?)
  • http://wiki.egi.eu/Operations/Tickets/Creating (as a site administrator, as a user)
  • http://wiki.egi.eu/Operations/Tickets/Handling (as a 1st-line supporter, as ROD, as COD)

• http://wiki.egi.eu/Operations/Incidents
  • http://wiki.egi.eu/Operations/Incidents/Reporting
  • http://wiki.egi.eu/Operations/Incidents/Handling
  • http://wiki.egi.eu/Operations/Incidents/Responding_to (How to respond to incidents - for site administrators)

• http://wiki.egi.eu/Operations/User
  • http://wiki.egi.eu/Operations/User/Asking_for_help
  • http://wiki.egi.eu/Operations/User/Reporting_problems (GGUS)

• http://wiki.egi.eu/Operations/Sites
  • http://wiki.egi.eu/Operations/Sites/Registering (https://wiki.egi.eu/wiki/SiteCertMan)
  • http://wiki.egi.eu/Operations/Sites/Certifying (https://wiki.egi.eu/wiki/SiteCertMan)
  • http://wiki.egi.eu/Operations/Sites/Suspending
  • http://wiki.egi.eu/Operations/Sites/Decommissioning
  • http://wiki.egi.eu/Operations/Sites/Retiring_a_component

• http://wiki.egi.eu/Operations/Site_admin
  • http://wiki.egi.eu/Operations/Site_admin/Become_one (Howto become an NGI manager - first time)
  • http://wiki.egi.eu/Operations/Site_admin/Duties (Any?)
  • http://wiki.egi.eu/Operations/Site_admin/Asking_for_help
  • http://wiki.egi.eu/Operations/Site_admin/Responding_to_incidents
  • http://wiki.egi.eu/Operations/Site_admin/Setting_a_downtime (Should it be here or under Downtimes?)
  • http://wiki.egi.eu/Operations/Site_admin/Reporting_problems (GGUS)
  • http://wiki.egi.eu/Operations/Site_admin/Reporting_security_incidents (Or file it rather under Issues?)
  • http://wiki.egi.eu/Operations/Site_admin/Setting_a_downtime
  • http://wiki.egi.eu/Operations/Site_admin/Removing resources

• http://wiki.egi.eu/Operations/NGIs
  • http://wiki.egi.eu/Operations/NGIs/Creation (https://wiki.egi.eu/wiki/Operations:NewNGIs_creation)
  • http://wiki.egi.eu/Operations/NGIs/Decommissioning (https://wiki.egi.eu/wiki/Operations:Operations_Centre_decommission)

• http://wiki.egi.eu/Operations/NGI_manager
  • http://wiki.egi.eu/Operations/NGI_manager/Become_one (Howto become an NGI manager - first time)

• http://wiki.egi.eu/Operations/1st-line_support
  • http://wiki.egi.eu/Operations/1st-line_support/Becoming_a_1st-line_supporter
  • http://wiki.egi.eu/Operations/1st-line_support/Duties (Howto work as a team member in 1st level support)
  • http://wiki.egi.eu/Operations/1st-line_support/Handling_incidents (Howto handle new incidents as a 1st level support)
  • http://wiki.egi.eu/Operations/1st-line_support/Handling_tickets (Or put it rather under GGUS?)
  • http://wiki.egi.eu/Operations/1st-line_support/Dashboard (a reference to the Dashboarch Manual)
  • http://wiki.egi.eu/Operations/1st-line_support/Setting_a_downtime

• http://wiki.egi.eu/Operations/ROC
  • http://wiki.egi.eu/Operations/ROC/Decomissioning (obsolete?)

• http://wiki.egi.eu/Operations/ROD
  • http://wiki.egi.eu/Operations/ROD/Becoming (How to become a ROD)
  • http://wiki.egi.eu/Operations/ROD/Duties (How to work as a ROD)
  • http://wiki.egi.eu/Operations/ROD/Handover (How to handover ROD shifts)
  • http://wiki.egi.eu/Operations/ROD/Interacting_with_sites
  • http://wiki.egi.eu/Operations/ROD/Handling_tickets (Or put it rather under GGUS?)
  • http://wiki.egi.eu/Operations/ROD/Howto_contact_COD
  • http://wiki.egi.eu/Operations/ROD/Putting_a_site_to_a_downtime_urgently (Should it be here or under Downtimes?)
  • http://wiki.egi.eu/Operations/ROD/Dashboard (a reference to the Manual)
  • http://wiki.egi.eu/Operations/ROD/Setting_a_downtime
  • http://wiki.egi.eu/Operations/ROD/Removing_problematic_sites
  • http://wiki.egi.eu/Operations/ROD/Removing unused sites
  • http://wiki.egi.eu/Operations/ROD/Removing resources

• http://wiki.egi.eu/Operations/COD (Obsolete now?)
  • http://wiki.egi.eu/Operations/COD/Becoming (How to become a COD)
  • http://wiki.egi.eu/Operatioins/COD/Duties
  • http://wiki.egi.eu/Operations/COD/Retiring_grid_components (Howto retire a Grid component - https://wiki.egi.eu/wiki/Operations:RetiringGridComponent)
  • http://wiki.egi.eu/wiki/Operations:Procedure_for_setting_Nagios_test_operational_for_COD (What to do with this?)
  • http://wiki.egi.eu/Operations/COD/Handling_tickets (Or put it rather under GGUS?)
  • http://wiki.egi.eu/Operations/COD/Setting_a_downtime

• http://wiki.egi.eu/Operations/Tools
  • http://wiki.egi.eu/Operations/Tools/Dashboard (Dashboard Howto)
  • http://wiki.egi.eu/Operations/Tools/GOCDB
  • http://wiki.egi.eu/Operations/Tools/Nagios
  • http://wiki.egi.eu/Operations/Tools/MyEGI
  • http://wiki.egi.eu/Operations/Tools/GIIS
  • http://wiki.egi.eu/Operations/Tools/GGUS
  • http://wiki.egi.eu/Operations/Tools/Pakiti
  • http://wiki.egi.eu/Operations/Tools/Cacti
  • http://wiki.egi.eu/Operations/Tools/EGI Wiki (Wiki as a Knowledge Base tool)