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Back to Troubleshooting Guide
mkdir error: Permission denied (error 13 on ...)
Full message
$ lcg-cr -v --vo ops file:/etc/group -d some-dpm.some-domain [...] Destination URL for copy: gsiftp://some-dpm.some-domain/some-dpm.some-domain:/data/ops/2012-12-14/[...] [...] 500 Command failed : mkdir error: Permission denied (error 13 on some-dpm.some-domain)
Diagnosis
This error can happen if the DPM head node has both a public and a private IP address. One needs to ensure that each address is only tied to the correct host name, that the default host name is set correctly and that all used host names appear in shift.conf like shown below:
# cat /etc/hosts 127.0.0.1 localhost.localdomain localhost 123.45.67.89 some-dpm.some-domain some-dpm 192.168.0.1 local-dpm.local-net local-dpm # hostname some-dpm # hostname -f some-dpm.some-domain # cat /etc/shift.conf RFIOD TRUST some-dpm.some-domain some-dpm local-dpm.local-net RFIOD WTRUST some-dpm.some-domain some-dpm local-dpm.local-net RFIOD RTRUST some-dpm.some-domain some-dpm local-dpm.local-net RFIOD XTRUST some-dpm.some-domain some-dpm local-dpm.local-net RFIOD FTRUST some-dpm.some-domain some-dpm local-dpm.local-net DPM TRUST some-dpm.some-domain DPNS TRUST some-dpm.some-domain DPM PROTOCOLS rfio gsiftp RFIO DAEMONV3_RDMT_BUFSIZE 524288 RFIO DAEMONV3_RDSIZE 524288 DPM REQCLEAN 3m