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Tools/Manuals/SiteProblemsFollowUp

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Troubleshooting Guide about Operational Errors on LCG Sites

Authentication

Problem with host certificate (expired, etc.) or with authentication.

  1. TS01: 7 authentication failed
  2. TS02: 530 530 LCMAPS credential mapping NOT successful
  3. TS03: 530 530 No local mapping for Globus ID
  4. TS04: 530-Login incorrect
  5. TS05: Proxy expired
  6. TS06: 501 501-FTPD GSSAPI error: GSS Major Status: General failure
  7. TS07: 535 535-FTPD GSSAPI error: GSS Major Status: General failure
  8. TS08: Invalid CRL: The available CRL has expired
  9. TS09: Certificate proxy not yet valid
  10. TS10: sslv3 alert bad certificate
  11. TS11: GRAM Authentication test failure:
  12. TS12: No valid credential found ... Bad magic number
  13. TS13: Generic verification error for VOMS (failure)!
  14. TS14: Host certificate update
  15. TS15: failed unwrapping ENC message
  16. TS16: failed unwrapping MIC message
  17. TS17: gss_unwrap: internal problem with SSL BIO
  18. TS18: no passphrase authentication failed

Workload Management

A job submitted via WMS/Condor-G/RB to an LCG-CE failed. See Dialog between RB and CE.

See WMS job submission chain diagram.

Data Management

A Data Management command failed.

  1. TS21: lcg cr: Invalid argument
  2. TS22: 425 425 Can't open data connection. timed out() failed.
  3. TS23: gridftp works only once within a minute or so
  4. TS24: LFC and DPM troubleshooting page
  5. TS12: No valid credential found ... Bad magic number
  6. TS26: No valid credential found ... System error
  7. TS27: Could not establish context
  8. TS28: Transport endpoint is not connected
  9. TS29: Unknown error ... Communication error on send