Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "Template:GGUS-Interfaces"

From EGIWiki
Jump to navigation Jump to search
(Created page with '<!-- <includeonly> --> right|178px<br />'''GGUS wiki''' / '''GGUS FAQ''' / '''<span class="plainlinks">[https://ggus.eu/pag…')
 
 
(9 intermediate revisions by 3 users not shown)
Line 3: Line 3:
{{DEFAULTSORT:{{{sortname|{{PAGENAME}}}}}}}
{{DEFAULTSORT:{{{sortname|{{PAGENAME}}}}}}}
[[Category:FAQ Interfaces (GGUS)]]
[[Category:FAQ Interfaces (GGUS)]]
<hr />'''FAQ FOR {{{Unit}}} SUPPORT UNIT'''
<hr />'''FAQ for the Interface between GGUS and {{{Unit}}} Ticketing System'''
; Responsible Unit: {{{Unit}}}
 
; Updated: {{{Updated|unknown}}}
== Reference link ==
<!-- == Interface ==
{{{link|unknown}}}
; E-Mail: {{{E-Mail}}}
== Technical details ==
; Interface: {{GGUS-Interface-{{{Interface}}}}} -->
; Name of the Tool : {{{tech-name-of-tool|unknown}}}
== What is the purpose of the {{{Unit}}} Support? ==
; Programming language : {{{tech-prog-lang|unknown}}}
{{{purpose|unknown}}}
; Redundancy : {{{tech-redundancy|unknown}}}
== For which components does {{{Unit}}} provide support? ==
; Help, Documentation, Example code: {{{tech-docu-link|unknown}}}
{{{components|unknown}}}
== Data transfer from GGUS to {{{Unit}}} ticketing system ==
== Who will assign tickets to {{{Unit}}} Support? ==
{{{transfer-from-ggus|unknown}}}
{{{assigned by|unknown}}}
== Field mapping create from GGUS to {{{Unit}}} ==
== Are tickets typically solved in {{{Unit}}} Support or reassigned elsewhere? ==
{{{field-mapping create from GGUS to Unit|unknown}}}
{{{solved by|unknown}}}
== Field mapping modify from GGUS to {{{Unit}}} ==
== Who is responsible for {{{Unit}}} Support? ==  
{{{field-mapping modify from GGUS to Unit|unknown}}}
{{{responsible|unknown}}}
== Data transfer from {{{Unit}}} ticketing system to GGUS ==
== What documentation is available on {{{Unit}}} Support? ==  
{{{transfer-to-ggus|unknown}}}
{{{documentation|unknown}}}
== Field mapping create from {{{Unit}}} to GGUS ==
{{{field-mapping create from Unit to GGUS|unknown}}}
== Field mapping modify from {{{Unit}}} to GGUS ==
{{{field-mapping modify from Unit to GGUS|unknown}}}
== Attachments ==
{{{attachments|unknown}}}
== Comments ==  
{{{Comments|unknown}}}
==  What if I have questions which are not dealt with by this FAQ? ==  
==  What if I have questions which are not dealt with by this FAQ? ==  
{{{more|Open a {{GGUS ticket}} indicating that it should be directed at the {{{Unit}}} team.}}}
{{{more|Open a {{GGUS ticket}} indicating that it should be directed at the GGUS team.}}}
{{GGUS search}}
{{GGUS search}}
<noinclude>
[[Category:Templates]]
</noinclude>

Latest revision as of 13:55, 15 May 2013

GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ for the Interface between GGUS and {{{Unit}}} Ticketing System

Reference link

unknown

Technical details

Name of the Tool
unknown
Programming language
unknown
Redundancy
unknown
Help, Documentation, Example code
unknown

Data transfer from GGUS to {{{Unit}}} ticketing system

unknown

Field mapping create from GGUS to {{{Unit}}}

unknown

Field mapping modify from GGUS to {{{Unit}}}

unknown

Data transfer from {{{Unit}}} ticketing system to GGUS

unknown

Field mapping create from {{{Unit}}} to GGUS

unknown

Field mapping modify from {{{Unit}}} to GGUS

unknown

Attachments

unknown

Comments

unknown

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket

indicating that it should be directed at the GGUS team.

Search