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Difference between revisions of "Template:GGUS-FAQ"

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<includeonly>[[File:GGUS-logo.jpg|right|178px]]<br />'''[[GGUS:Main Page|GGUS wiki]]''' / '''[[GGUS:FAQ|GGUS FAQ]]'''
<!--<includeonly>-->[[File:GGUS-logo.jpg|right|178px]]<br />'''[[GGUS:Main Page|GGUS wiki]]''' / '''[[GGUS:FAQ|GGUS FAQ]]'''
<hr />
<hr />
== FAQ FOR {{{Unit}}} SUPPORT UNIT ==
== FAQ FOR {{{Unit}}} SUPPORT UNIT ==
; Responsible Unit: {{{Unit}}}
; Responsible Unit: {{{Unit}}}
; E-Mail: {{{E-Mail}}}
; E-Mail: {{{E-Mail}}}
; Interface: {{GGUS-Interface-{{{Interface}}}}} ( H = mail address read by humans / X=XML Format / A=automatic help desk system )
; Interface: {{GGUS-Interface-{{{Interface}}}}}
; Updated: {{{Updated|unknown}}}
; Updated: {{{Updated|unknown}}}
== What is the purpose of the {{{Unit}}}Support? ==
== What is the purpose of the {{{Unit}}} Support? ==
{{{purpose|unknown}}}
{{{purpose|unknown}}}
== For which components does {{{Unit}}} provide support? ==
== For which components does {{{Unit}}} provide support? ==
Line 18: Line 18:
== What documentation is available on {{{Unit}}} Support? ==  
== What documentation is available on {{{Unit}}} Support? ==  
{{{documentation|unknown}}}
{{{documentation|unknown}}}
==  What if I have questions which are not dealt with by this FAQ? == {{{more|Open a GGUS ticket indicating that it should be directed at the {{{Unit}}} Team}}}
==  What if I have questions which are not dealt with by this FAQ? ==  
{{{more|Open a GGUS ticket indicating that it should be directed at the {{{Unit}}} Team}}}
{{DEFAULTSORT:{{PAGENAME}}}}
{{DEFAULTSORT:{{PAGENAME}}}}
[[Category:FAQ (GGUS)]]
[[Category:FAQ (GGUS)]]

Revision as of 11:00, 3 March 2011

GGUS-logo.jpg


GGUS wiki / GGUS FAQ


FAQ FOR {{{Unit}}} SUPPORT UNIT

Responsible Unit
{{{Unit}}}
E-Mail
{{{E-Mail}}}
Interface
{{GGUS-Interface-{{{Interface}}}}}
Updated
unknown

What is the purpose of the {{{Unit}}} Support?

unknown

For which components does {{{Unit}}} provide support?

unknown

Who will assign tickets to {{{Unit}}} Support?

unknown

Are tickets typically solved in {{{Unit}}} Support or reassigned elsewhere?

unknown

Who is responsible for {{{Unit}}} Support?

unknown

What documentation is available on {{{Unit}}} Support?

unknown

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the {{{Unit}}} Team </includeonly>

{{GGUS-FAQ
|Unit= Responsible Unit
|E-Mail= user@domain
|Interface= H/X/A
|Updated= 2011-03-02
|purpose= What is the purpose of the UNIT?
|components= For which components do you provide support?
|assigned by=Who will assign tickets to UNIT? 
|solved by=Are tickets typically solved in UNIT or reassigned elsewhere?
|responsible=Who is responsible for UNIT?
|documentation= What documentation is available on UNIT?
|more=What if I have questions which are not dealt with by this FAQ?
Interface
H = mail address read by humans / X = XML format / A = automatic help desk system