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Difference between revisions of "Template:GGUS-FAQ"
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| Line 4: | Line 4: | ||
; E-Mail type : '''{{{E-Mail-Type}}}''' ( H = mail address read by humans / X=XML Format / A=automatic helpdesk system ) | ; E-Mail type : '''{{{E-Mail-Type}}}''' ( H = mail address read by humans / X=XML Format / A=automatic helpdesk system ) | ||
; Updated : {{{Updated|unknwon}}} | ; Updated : {{{Updated|unknwon}}} | ||
; What is the purpose of the {{{Unit}}} Support? : {{{purpose | ; What is the purpose of the {{{Unit}}} Support? : {{{purpose}}} | ||
; Who is responsible for {{{Unit}}} Support? : {{{responsible|unknwon}}} | ; Who is responsible for {{{Unit}}} Support? : {{{responsible|unknwon}}} | ||
; How many tickets have to be dealt with by {{{Unit}}} Support in each week? : {{{tickets per week|unknwon}}} | ; How many tickets have to be dealt with by {{{Unit}}} Support in each week? : {{{tickets per week|unknwon}}} | ||
Revision as of 17:12, 2 March 2011
{{GGUS-FAQ
|Unit= Responsible Unit
|E-Mail= user@domain
|E-Mail-Type= H/X/A
|Updated= 2011-03-02
|purpose= What is the purpose of the UNIT?
|responsible= Who is responsible for UNIT?
|tickets per week= How many tickets have to be dealt with by UNIT in each week?
|interface= How does a ticket arrive at UNIT?
|manager duty= What does the UNIT manager have to do?
|person duty= What does the person dealing with UNIT have to do?
|documentation= What documentation is available on AMGA Support?
|more= What if I have questions which are not dealt with by this FAQ? Please send your question by mail to support@ggus.org}}