Difference between revisions of "Template:GGUS-FAQ"
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; Responsible Unit : {{{Unit}}} | ; Responsible Unit : {{{Unit}}} | ||
; E-Mail : {{{E-Mail}}} | ; E-Mail : {{{E-Mail}}} | ||
; E-Mail type | ; E-Mail type : '''{{{E-Mail-Type}}}''' ( H = mail address read by humans / X=XML Format / A=automatic helpdesk system ) | ||
; Updated : {{{Updated|unknwon}}} | ; Updated : {{{Updated|unknwon}}} | ||
; What is the purpose of the {{{Unit}}} Support? : {{{purpose|unknwon}}} | ; What is the purpose of the {{{Unit}}} Support? : {{{purpose|unknwon}}} | ||
; Who is responsible for {{{Unit}}} Support? : {{{responsible|unknwon}}} | ; Who is responsible for {{{Unit}}} Support? : {{{responsible|unknwon}}} | ||
; How many tickets have to be dealt with by {{{Unit}} Support in each week? : {{{tickets per week|unknwon}}} | ; How many tickets have to be dealt with by {{{Unit}}} Support in each week? : {{{tickets per week|unknwon}}} | ||
; How does a ticket arrive at {{{Unit}}}? : {{{interface|unknwon}}} | ; How does a ticket arrive at {{{Unit}}}? : {{{interface|unknwon}}} | ||
; What does the {{{Unit}}} Support manager have to do? : {{{manager duty|unknwon}}} | ; What does the {{{Unit}}} Support manager have to do? : {{{manager duty|unknwon}}} |
Revision as of 17:11, 2 March 2011
{{GGUS-FAQ |Unit= Responsible Unit |E-Mail= user@domain |E-Mail-Type= H/X/A |Updated= 2011-03-02 |purpose= What is the purpose of the UNIT? |responsible= Who is responsible for UNIT? |tickets per week= How many tickets have to be dealt with by UNIT in each week? |interface= How does a ticket arrive at UNIT? |manager duty= What does the UNIT manager have to do? |person duty= What does the person dealing with UNIT have to do? |documentation= What documentation is available on AMGA Support? |more= What if I have questions which are not dealt with by this FAQ? Please send your question by mail to support@ggus.org}}