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Difference between revisions of "Template:GGUS-FAQ"
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<includeonly> | <includeonly> | ||
; Responsible Unit : {{{Unit}}} | ; Responsible Unit : {{{Unit}}} | ||
; E-Mail : {{{E-Mail}} | ; E-Mail : {{{E-Mail}}} | ||
; E-Mail type | ; E-Mail type | ||
: {{# | : {{#ifeq: {{{E-Mail-Type}}} | H | mail address read by humans }} | ||
|H | <!-- |X=XML Format | ||
|X=XML Format | |A=automatic helpdesk system }} --> | ||
|A=automatic helpdesk system }} | |||
; Updated : {{{Updated|unknwon}}} | ; Updated : {{{Updated|unknwon}}} | ||
; What is the purpose of the {{{Unit}} Support? : {{{purpose|unknwon}}} | ; What is the purpose of the {{{Unit}}} Support? : {{{purpose|unknwon}}} | ||
; Who is responsible for {{{Unit}} Support? : {{{responsible|unknwon}}} | ; Who is responsible for {{{Unit}}} Support? : {{{responsible|unknwon}}} | ||
; How many tickets have to be dealt with by {{{Unit}} Support in each week? : {{{tickets per week|unknwon}}} | ; How many tickets have to be dealt with by {{{Unit}} Support in each week? : {{{tickets per week|unknwon}}} | ||
; How does a ticket arrive at {{{Unit}}? : {{{interface|unknwon}}} | ; How does a ticket arrive at {{{Unit}}}? : {{{interface|unknwon}}} | ||
; What does the {{{Unit}} Support manager have to do? : {{{manager duty|unknwon}}} | ; What does the {{{Unit}}} Support manager have to do? : {{{manager duty|unknwon}}} | ||
; What does the person dealing with {{{Unit}} Support have to do? : {{{person duty|unknwon}}} | ; What does the person dealing with {{{Unit}}} Support have to do? : {{{person duty|unknwon}}} | ||
; What documentation is available on {{{Unit}} Support? : {{{documentation|unknwon}}} | ; What documentation is available on {{{Unit}}} Support? : {{{documentation|unknwon}}} | ||
; What if I have questions which are not dealt with by this FAQ? : {{{more|unknwon}}} | ; What if I have questions which are not dealt with by this FAQ? : {{{more|unknwon}}} | ||
</includeonly><noinclude> | </includeonly><noinclude> | ||
Revision as of 17:09, 2 March 2011
{{GGUS-FAQ
|Unit= Responsible Unit
|E-Mail= user@domain
|E-Mail-Type= H/X/A
|Updated= 2011-03-02
|purpose= What is the purpose of the UNIT?
|responsible= Who is responsible for UNIT?
|tickets per week= How many tickets have to be dealt with by UNIT in each week?
|interface= How does a ticket arrive at UNIT?
|manager duty= What does the UNIT manager have to do?
|person duty= What does the person dealing with UNIT have to do?
|documentation= What documentation is available on AMGA Support?
|more= What if I have questions which are not dealt with by this FAQ? Please send your question by mail to support@ggus.org}}