Difference between revisions of "Support"

From EGIWiki
Jump to: navigation, search
m (Protected "Support" ([edit=sysop] (indefinite) [move=sysop] (indefinite)))
Line 12: Line 12:
 
| style="color:#000;" |  
 
| style="color:#000;" |  
 
*Report an incident or send a request to the [https://ggus.eu/pages/contact.php EGI Helpdesk] ([http://helpdesk.egi.eu/ GGUS])  
 
*Report an incident or send a request to the [https://ggus.eu/pages/contact.php EGI Helpdesk] ([http://helpdesk.egi.eu/ GGUS])  
*See the list of currently available [https://ggus.eu/pages/resp_unit_info.php Support Units]
+
*See the list of currently available ([https://ggus.eu/pages/resp_unit_info.php Support Units]|[[Category:FAQ_Responsible_Units_%28GGUS%29|Descriptions]])
  
 
|-
 
|-

Revision as of 10:31, 1 July 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



EGI Helpdesk

Community Support

  • Check the archive of the lcg-rollout mailing list
  • Ask questions through EGI Discussion Forum
  • StratusLab Support: e-mail to support at stratuslab.eu

Training Materials and Webinars

Broadcasts


Grid Operations Documentation

EGI Operations Start Guide

Middleware Documentation

  • UMD (including ARC, gLite, GLOBUS, UNICORE)

Need extra support?

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk