Difference between revisions of "Support"
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** [[Operations_Manuals|Manuals, Troubleshooting Guide, Grid Administration, How-TOs]] | ** [[Operations_Manuals|Manuals, Troubleshooting Guide, Grid Administration, How-TOs]] | ||
** [[Operations_FAQ|FAQs]] | ** [[Operations_FAQ|FAQs]] | ||
** [[Operations_Procedures|Procedures and Policies]] | ** [[Operations_Procedures|Procedures and Policies]] | ||
** [[Other_Operations_Documentation|DTEAM and OPS VOs]] | ** [[Other_Operations_Documentation|DTEAM and OPS VOs]] |
Revision as of 13:31, 25 October 2012
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
EGI Helpdesk
- Report an incident or send a request to the EGI Helpdesk (GGUS)
- See the list of currently available Support Units
Community Support
- Check the archive of the lcg-rollout mailing list
Access documentation
Grid Operations
- Operations Documentation for information about:
- Operational Tool Documentation for information about:
- Accounting Portal
- GGUS
- GOCDB
- Message brokers
- Metric Portal
- Network Monitoring
- SAM
- External tools (ACE, gridview, gstat)
Middleware
- UMD (including ARC, gLite, GLOBUS, UNICORE)
Training Material and Webinars
Broadcasts
Contact
Need extra support?
e-mail: | send an e-mail to operations at mailman.egi.eu |
Ticket: | submit a ticket to the "Operations" Support Unit in the EGI Helpdesk |