The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "Support"
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| Line 11: | Line 11: | ||
= Access documentation = | = Access documentation = | ||
== Grid Operations == | == Grid Operations == | ||
* Operations [[Documentation]] for information about: | * '''Operations''' [[Documentation]] for information about: | ||
** [[Operations_Manuals|Manuals, Troubleshooting Guide, Grid Administration, How-TOs]] | ** [[Operations_Manuals|Manuals, Troubleshooting Guide, Grid Administration, How-TOs]] | ||
** [[Operations_FAQ|FAQs]] | ** [[Operations_FAQ|FAQs]] | ||
| Line 18: | Line 18: | ||
** [[Other_Operations_Documentation|DTEAM and OPS VOs]] | ** [[Other_Operations_Documentation|DTEAM and OPS VOs]] | ||
* | * '''Operational Tool''' [[Tools|Documentation]] for information about: | ||
** [[Accounting_Portal|Accounting Portal]] | ** [[Accounting_Portal|Accounting Portal]] | ||
** [[GGUS]] | ** [[GGUS]] | ||
Revision as of 11:01, 11 November 2011
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
EGI Helpdesk
- Report an incident or send a request to the EGI Helpdesk (GGUS)
- See the list of currently available Support Units
Community Support
- Check the archive of the lcg-rollout mailing list
Access documentation
Grid Operations
- Operations Documentation for information about:
- Operational Tool Documentation for information about:
- Accounting Portal
- GGUS
- GOCDB
- Message brokers
- Metric Portal
- Network Monitoring
- SAM
- External tools (ACE, gridview, gstat)
Middleware
- UMD (including ARC, gLite, GLOBUS, UNICORE)
Access training material
- Search for training material on the EGI Training Marketplace
- EMI tutorials (ARC, dCache, gLite, UNICORE)
Webinars
Recent announcements
Contact
Need extra support?
| e-mail: | send an e-mail to operations at mailman.egi.eu |
| Ticket: | submit a ticket to the "Operations" Support Unit in the EGI Helpdesk |