Difference between revisions of "Support"
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* Report an incident or send a request by sending a ticket to the [http://helpdesk.egi.eu/ EGI Helpdesk] (GGUS) | * Report an incident or send a request by sending a ticket to the [http://helpdesk.egi.eu/ EGI Helpdesk] (GGUS) | ||
* See the list of currently available [https://ggus.eu/pages/resp_unit_info.php Support Units] | * See the list of currently available [https://ggus.eu/pages/resp_unit_info.php Support Units] | ||
= Community Support = | = Community Support = | ||
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== Middleware == | == Middleware == | ||
* [[Middleware#Unified_Middleware_Distribution|UMD]] | * [[Middleware#Unified_Middleware_Distribution|UMD]] | ||
= Recent announcements = | |||
* [https://operations-portal.egi.eu/broadcast/archive Broadcast archive] | |||
= Contact = | = Contact = |
Revision as of 14:38, 8 November 2011
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
DRAFT PAGE BEING EDITED
EGI Helpdesk
- Report an incident or send a request by sending a ticket to the EGI Helpdesk (GGUS)
- See the list of currently available Support Units
Community Support
- Check the archive of the lcg-rollout mailing list
Access documentation
Grid Operations
- Manuals, Troubleshooting Guide, Grid Administration, How-TOs
- FAQs
- Operations Best Practices
- Procedures and Policies
- DTEAM and OPS VOs
Tools
Middleware
Recent announcements
Contact
Need extra support?
e-mail: | send an e-mail to operations at mailman.egi.eu |
Ticket: | submit a ticket to the "Operations" Support Unit in the EGI Helpdesk |