Difference between revisions of "Support"
Jump to navigation
Jump to search
(Fix support email.) |
|||
(2 intermediate revisions by 2 users not shown) | |||
Line 28: | Line 28: | ||
Each country member of the EGI federation of resource providers has a dedicated support team that can help existing and prospective users to access existing e-Infrastructure resources, and to federate new types of resources with EGI tools. | Each country member of the EGI federation of resource providers has a dedicated support team that can help existing and prospective users to access existing e-Infrastructure resources, and to federate new types of resources with EGI tools. | ||
* | *Find the national contact through the nationa websites: https://www.egi.eu/about/egi-council/ | ||
*EGI central support team: support@egi.eu | *EGI central support team: support@egi.eu | ||
Line 47: | Line 47: | ||
|- | |- | ||
| style="color:#000;" | <!-- *Check our [[Training Guides|training materials and webinars]]<br> --> | | style="color:#000;" | <!-- *Check our [[Training Guides|training materials and webinars]]<br> --> | ||
*Check the EGI [https://wiki.egi.eu/wiki/Training training programme] | *Check the EGI [https://wiki.egi.eu/wiki/Training training programme] | ||
Line 112: | Line 112: | ||
'''Need extra support?'''<br> | '''Need extra support?'''<br> | ||
'''e-mail:''' send an e-mail to support at | '''e-mail:''' send an e-mail to support at egi.eu | ||
'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk] | '''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk] |
Revision as of 12:57, 30 October 2018
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
|
|
|
Need extra support? e-mail: send an e-mail to support at egi.eu Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk |