Difference between revisions of "Support"

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(Fix support email.)
(Link to new Operations Start guide)
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<big>[[EGI Operations Start Guide|'''EGI Operations Start Guide''']] </big>  
<big>[https://docs.egi.eu/providers/getting-started/operations_start_guide/ '''EGI Operations Start Guide'''] </big>  
*'''User '''[[User Documentation|Documentation]]  
*'''User '''[[User Documentation|Documentation]]  

Latest revision as of 14:57, 22 September 2021

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

User support

Each country member of the EGI federation of resource providers has a dedicated support team that can help existing and prospective users to access existing e-Infrastructure resources, and to federate new types of resources with EGI tools.

Community-specific Support

  • Check the archive of the lcg-rollout mailing list
  • Ask questions through EGI Discussion Forum
  • StratusLab Support: e-mail to support at stratuslab.eu

Training Materials and Webinars

Grid Operations Documentation

EGI Operations Start Guide

Middleware Documentation

  • UMD (including ARC, gLite, GLOBUS, UNICORE)

EGI Helpdesk


Need extra support?

e-mail: send an e-mail to support at egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk